Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher M Kaiser

Laurel

Summary

Accomplished delivery driver with a clean driving record and exceptional customer service skills, honed at Crum Trucking. Expert in GPS navigation and route planning, achieving timely deliveries while maintaining safety protocols. Recognized for enhancing customer satisfaction through reliable service and effective problem-solving in high-pressure situations.

Overview

33
33
years of professional experience

Work History

Driver

Crum Trucking
04.2024 - 07.2025
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Worked closely with dispatchers to optimize communication for route planning.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
  • Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
  • Maintained clean and organized vehicle, enhancing professional image of company.
  • Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
  • Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
  • Collaborated with dispatch and logistics teams to streamline delivery schedules, improving overall efficiency.
  • Utilized advanced navigation tools and technology to enhance route planning and delivery accuracy.

Delivering Driver

Bulkmatic Transport
07.2024 - 06.2025
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Obtained signatures from customers upon delivery of goods.
  • Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Participated in safety training and workshops, applying learned techniques to daily driving practices.
  • Reduced incidents of late deliveries by implementing effective time-management strategies.

Warehouse Manager

Kaiser Foods
08.2010 - 04.2024
  • Conducted routine inventory audits ensuring precision.
  • Maintained warehouse environment in line with OSHA regulations.
  • Ensured workplace safety through strict adherence to OSHA standards and company regulations.
  • Managed maintenance of warehouse equipment and facilities, ensuring timely repairs and replacements.
  • Revamped warehouse layout to integrate new equipment and enhance space efficiency.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
  • Increased warehouse efficiency by implementing new inventory management systems and procedures.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Streamlined operations for faster order processing by updating warehouse layout and organization.
  • Collaborated closely with sales department to address any issues related to product availability or shipment delays.
  • Reduced product damage with improved packaging methods and training staff on proper handling techniques.
  • Communicated regularly with cross-functional teams to improve coordination between departments.
  • Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Developed strong team of warehouse employees with comprehensive training programs and performance evaluations.
  • Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
  • Ensured compliance with safety regulations through regular inspections, staff training, and policy updates.
  • Developed and implemented policy and procedure updates to improve workflow and productivity.
  • Facilitated smooth expansion of warehouse space to accommodate business growth, overseeing construction projects and integration of new systems.
  • Enhanced team productivity with regular training sessions on safety and operational procedures.
  • Initiated cross-training programs to create more versatile and responsive workforce capable of covering multiple roles during peak periods.
  • Coordinated with sales and marketing teams to ensure accurate inventory levels for promotional campaigns, avoiding stockouts or overstocking.
  • Developed waste reduction program that not only saved costs but also aligned with sustainability goals.
  • Improved efficiency and accuracy in order picking and packing processes, using technology to guide and verify worker activities.
  • Enhanced employee retention rates by implementing recognition program that acknowledged outstanding performance and contributions.
  • Reduced order processing time by redesigning layout for more effective use of space and easier access to high-demand items.
  • Implemented preventive maintenance schedule for warehouse equipment, reducing downtime and repair costs.
  • Facilitated collaboration between different departments to streamline processes and improve communication, leading to fewer errors and delays.
  • Maintained compliance with all regulatory requirements, conducting regular audits and adjustments as needed to meet changing standards.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Developed and maintained knowledgeable and productive team of employees.
  • Integrated warehouse operations with existing and new business processes.
  • Implemented enhanced safety standards to reduce worker accidents.

Delivery Driver

Dal Tile & Stone
06.2009 - 08.2010
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Warehouse Worker

Kaiser Foods
04.1992 - 07.2006
  • Transported materials between storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.

Delivery Driver

US Foods
07.2006 - 06.2009

Transported food products to dining establishments.

Education

High School Diploma -

Northwest High School
Cincinnati OH
06.1994

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Problem-solving
  • Safe driving practices
  • Punctual and reliable
  • City and non-city driving
  • Flexible schedule
  • Punctuality
  • GPS and route planning
  • Loading and unloading
  • Safety protocols
  • Defensive driving
  • Vehicle inspection
  • Safety management
  • Driving in adverse conditions

Timeline

Delivering Driver

Bulkmatic Transport
07.2024 - 06.2025

Driver

Crum Trucking
04.2024 - 07.2025

Warehouse Manager

Kaiser Foods
08.2010 - 04.2024

Delivery Driver

Dal Tile & Stone
06.2009 - 08.2010

Delivery Driver

US Foods
07.2006 - 06.2009

Warehouse Worker

Kaiser Foods
04.1992 - 07.2006

High School Diploma -

Northwest High School
Christopher M Kaiser