Summary
Overview
Work History
Education
Skills
Timeline
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Christy Howe

Fishers

Summary

Dynamic leasing consultant with a proven track record at Pedcor Management, excelling in customer service and compliance with fair housing regulations. Skilled in lease agreements and property tours, I effectively increased tenant satisfaction and maintained high occupancy rates through exceptional rapport-building. Typing and Data Entry skills.

Overview

45
45
years of professional experience

Work History

Leasing Consultant for Tax Credit Property

Pedcor Management
08.2016 - 08.2025
  • Conducted property tours, showcasing amenities and features to prospective residents.
  • Managed leasing paperwork and ensured compliance with company policies and regulations.
  • Assisted in developing marketing strategies to attract potential tenants effectively.
  • Collaborated with maintenance teams to address resident concerns promptly and efficiently.
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
  • Verified tenant incomes and other information before accepting lease applications.
  • Increased tenant satisfaction by promptly addressing concerns and resolving issues.
  • Responded to requests and scheduled appointments for property showings.
  • Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
  • Greeted clients, showed apartments, and prepared leases.
  • Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Collected rent and tracked resident payments and information in computer system.
  • Coordinated closely with maintenance staff to ensure apartment units were prepared for new occupants in a timely manner.
  • Maintained high occupancy rates through effective marketing strategies and excellent customer service.
  • Distributed and followed up on tenant renewal notices.
  • Collected monthly rent payments and other fees, always properly recording, and processing money.
  • Assisted in preparation of lease agreements, ensuring compliance with local laws and regulations.
  • Provided exceptional customer service, promptly addressing tenant inquiries and concerns.

Eligibility Specialist

Division of Family Resources
09.2014 - 11.2015
  • Enhanced client satisfaction by providing timely and accurate eligibility determination for various assistance programs.
  • Provided exceptional customer service through prompt response times, clear communication channels, and diligent follow-up practices.
  • Assisted clients with accurate eligibility form, application and document completion.
  • Scheduled appointments with applicants to gather information and explain benefits processes.
  • Coordinated referral services for eligible families, connecting them with vital support systems and resources.
  • Provided personalized assistance to applicants, guiding them through application process and improving overall experience.

Parking Garage Booth Attendant

IUPUI
03.2012 - 07.2014
  • Managed booth operations, ensuring a welcoming atmosphere for attendees.
  • Interacted with guests to provide information and answer inquiries effectively.
  • Managed cash transactions accurately, balancing the cash register at the end of each shift.
  • Provided exceptional customer service, creating a welcoming environment for patrons upon arrival.
  • Improved customer satisfaction by providing timely and efficient service at the booth.
  • Ensured smooth operations by maintaining an organized and clean booth area.
  • Demonstrated flexibility in adapting to different roles within the booth attendant position as required.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Counted and recorded assigned funds and made exchanges of funds throughout shift.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.

Sales Secretary

Hormel Meat Packing Company
09.1980 - 07.1987
  • Prepared detailed sales reports, presentations, and correspondence for management review.
  • Assisted in developing marketing materials to support sales initiatives and product launches.
  • Supported sales team by processing orders, tracking shipments, and resolving customer inquiries.
  • Facilitated smooth transactions by accurately processing sales orders and maintaining organized records.
  • Assisted in the development of marketing materials, ensuring consistency in branding and messaging across all platforms.
  • Delivered exceptional administrative support by managing correspondence, filing systems, and office supply inventory efficiently.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Transcribed and organized information to assist in preparing speeches and presentations.

Education

Associate of Science - Secretarial Science

Ball State University
Muncie, IN
08-1980

Skills

  • Customer service
  • Fair housing regulations
  • Building rapport
  • Fair housing policies
  • Customer service expertise
  • Lease agreements
  • File management
  • Leasing and sales
  • Phone and email etiquette
  • Application processing
  • Property tours
  • Lease renewals
  • Background checks
  • Prospect qualification

Timeline

Leasing Consultant for Tax Credit Property

Pedcor Management
08.2016 - 08.2025

Eligibility Specialist

Division of Family Resources
09.2014 - 11.2015

Parking Garage Booth Attendant

IUPUI
03.2012 - 07.2014

Sales Secretary

Hormel Meat Packing Company
09.1980 - 07.1987

Associate of Science - Secretarial Science

Ball State University

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Christy Howe