Christy Kipgen
Assistant store maneger
Hyderabad,TG
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
8
8
years of professional experience
Work History
Assistant store Manager
Oma living Pvt. Ltd
Hyderabad
9 2023 - Current
- Supervised daily store operations, including inventory and warehouse distribution, improving product availability
- Led a successful initiative to curate a new product line, capturing customer interest and increasing sales
- Managed and analyzed operating expenses, optimizing store performance and reducing overhead costs
- Improved staff scheduling efficiency, reducing overtime while maintaining a high level of guest service
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Created and maintained safe and secure work environments for employees.
- Operating the till system and cashing up.
Senior Sales Associate
OMA LIVING PVT,LTD
Hyderabad, India
01.2018 - Current
- Trained junior sales associates on best practices in selling techniques, product knowledge, and relationship building.
- Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
- Optimized inventory management to ensure timely availability of products for customers, reducing stockouts and lost sales opportunities.
- Delivered exceptional customer service by addressing inquiries, resolving issues, and fostering long-term relationships with clients.
Sales & Cashier
Only Best Seller and Omaliving Pvt. Ltd
04.2016 - 01.2018
- Maintained up-to-date knowledge of merchandise and discount prices
- Assisted in receiving and stocking procedures
- Staged merchandise for the sales
- Assembled displays of promotions and sales to our customers and suggestive sold items and asked for repeat business
- Included order processing, handling customer inquiries, advising customers of product availability
- Provided exceptional customer service while demonstrating extensive knowledge
- Received and replenished inventory cycle counts, special orders
- Acknowledged all customers by greeting, assisting, and providing a high level of customer services
- Managed general tasks such as store organization
- Operated a cash register and followed all cash procedures involving cash, credit, Net payment
- Organized and maintained daily deposit slip, customer receipts
- Cashier, customer services opening and closing responsibilities.
Education
S.S.C. -
Board of Secondary
Intermediate - undefined
Bethany Junior College, Churachandpur
Skills
Communication/Organizational
POS system Operations
Customer Service and Engagement
Staff Scheduling
Upselling and Cross Selling
Stock management
Merchandising
Sales Strategies
Team Management
Employee Scheduling
Store operations
Awards
- Winner in Bible recitations in Area of ccpur.2011
- Pan Indian Best Employee on the month of NOV-2017
- Top selling of quarterly in OMA-2023
Timeline
Senior Sales Associate
OMA LIVING PVT,LTD
01.2018 - Current
Sales & Cashier
Only Best Seller and Omaliving Pvt. Ltd
04.2016 - 01.2018
Assistant store Manager
Oma living Pvt. Ltd
9 2023 - Current
S.S.C. -
Board of Secondary
Intermediate - undefined
Bethany Junior College, Churachandpur