Christy Mitchell
Mooresville
Summary
Senior Account Manager with a track record of building robust client relationships and enhancing satisfaction levels. Expertise in strategic account planning and aligning services to meet client needs, resulting in significant business growth. Proven ability to drive results through effective communication and tailored solutions.
Overview
14
14
years of professional experience
Work History
Senior Account Manager - SLED
Verizon
Indianapolis
07.2024 - Current
- Cultivated strong client relationships to drive satisfaction and loyalty.
- Formulated strategic account plans for key enterprise clients to enhance business growth.
- Conducted regular meetings to align service offerings with client needs.
- Monitored industry trends, competitors, and market conditions to inform strategic client advice.
Client Executive
Verizon
Indiana
07.2011 - 07.2024
- Surpassed monthly and quarterly sales targets in large SLED entities.
- Unearthed new opportunities through strategic solution-based selling within customer base.
- Developed comprehensive service suite to enhance customer satisfaction and minimize churn.
- Evaluated industry dynamics to maintain Verizon's competitive advantage in public sector marketplace.
Skills
- Strategic account planning
- Effective communication
- Cross-functional collaboration
- Contract negotiation
Timeline
Senior Account Manager - SLED
Verizon
07.2024 - Current
Client Executive
Verizon
07.2011 - 07.2024
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