Christy Sebin

• Resolved problems, improved operations and provided exceptional service.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Proven ability to develop and implement creative solutions to complex problems.
• Worked well in a team setting, providing support and guidance.
• Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
• Collected payments and applied to patient accounts.
• Communicated with insurance providers to resolve denied claims and resubmitted.
• Enhanced revenue collections by efficiently managing accounts receivable and following up on outstanding claims.
• Improved patient satisfaction by streamlining the medical billing process and reducing errors.
• Collaborated with the clinical team to resolve discrepancies in documentation, improving claim accuracy and reducing delays.

Account receivable caller for US Medical billing Companies, Doctors and clinics

• Prepared billing statements for patients and verified correct diagnostic coding.
• Managed collections claims for unpaid bills against estates of debtors.
• Verified insurance of patients to determine eligibility.
• Filed and updated patient information and medical records.
• Precisely completed appropriate claims paperwork, documentation and system entry.
• Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.

• Reduced production downtime by proactively identifying potential bottlenecks and developing strategies to address them efficiently.
• Analyzed quality and performance data to support operational decision-making.
• Developed training materials, SOPs and work instructions to supplement new team member onboarding.

Account receivable caller for US Medical billing Companies, Doctors and clinics

• Prepared billing statements for patients and verified correct diagnostic coding.
• Managed collections claims for unpaid bills against estates of debtors.
• Verified insurance of patients to determine eligibility.
• Filed and updated patient information and medical records.
• Precisely completed appropriate claims paperwork, documentation and system entry.
• Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.