CHRYSTIE WOLCHESKY
Indianapolis
Summary
Highly motivated employee with a strong desire to take on new challenges. Possessing a strong work ethic, adaptability, and exceptional interpersonal skills. Able to work effectively unsupervised and quickly master new skills. Proven track record of success. Ready to bring dedication and enthusiasm to contribute to a dynamic and thriving work environment.
Overview
12
12
years of professional experience
Work History
Office Manager
Speedway Holding LLC
10.2024 - 02.2025
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Office Manager
Falcone Automotive
01.2023 - 10.2024
- Recruited and trained new employees to meet job requirements
- Performed various accounts receivable functions, handled cash receipts posting, updated cash flow reports and researched chargebacks and write-offs.
- Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
- Verified vendor accounts by reconciling monthly statements and related transactions.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Billing Clerk/Title Processor
Falcone Automotive
04.2022 - 01.2023
- Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
- Assisted new vehicle owners to understand title transfer process and steps required of owners to finish process.
- Maintained regular communications with clients to discuss and resolve issues.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained current DMV title regulations knowledge for each state and processed compliant paperwork regardless of states involved.
- Executed billing tasks and recorded information in company databases.
- Verified accuracy of billing data and corrected discrepancies.
Title Analyst
Asbury Automotive Group
09.2020 - 04.2022
- Maintained regular communications with clients to discuss and resolve issues for three locations.
- Processed and maintained title files, implementing security measures to protect data.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Processed completed and signed title documents through electronic vehicle registration program and maintained expert knowledge of computerized systems.
Title Analyst
O'Brien Toyota
07.2019 - 09.2020
- Met incoming customers with a professional approach and provided friendly, knowledgeable assistance.
- Service customers by going above-and-beyond to offer exceptional support for all needs.
- Helped the team handle high-volume work by effortlessly prioritizing tasks and organizing supplies.
- Boosted efficiency by keeping work areas clean, tidy and free of debris
- Verified and corrected billing data, independently resolving errors.
- Trained new team members in titles and ways to exceed performance expectations.
Assistant Manager
Ray Skillman Northeast Mazda
06.2013 - 07.2019
- Managed delinquency reports of 237 account.
- Informed customers on billing procedures, processed payments and aided set up payment options.
- Handled all issue resolution tasks in a prompt manner and maintained strong relationships with key contracts.
- Reviewed and analyzed client credit to determine interest rates and loan terms.
- Increased customer satisfaction rates by implementing effective conflict-resolution methods.
- Collaborated with management and sales to adjust plans and maintain target.
Education
High School Diploma -
Pike High School
Indianapolis, IN06.2006
Skills
- Supplier Relationship Management
- Payroll Systems Administration
- Accounts Receivable Analysis
- Strong Written Communication
- Business Management
- Certified Notary Public
Timeline
Office Manager
Speedway Holding LLC
10.2024 - 02.2025
Office Manager
Falcone Automotive
01.2023 - 10.2024
Billing Clerk/Title Processor
Falcone Automotive
04.2022 - 01.2023
Title Analyst
Asbury Automotive Group
09.2020 - 04.2022
Title Analyst
O'Brien Toyota
07.2019 - 09.2020
Assistant Manager
Ray Skillman Northeast Mazda
06.2013 - 07.2019
High School Diploma -
Pike High School
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