Yash Jadhav
Indore
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Call Agent
yash
Indore
02.2024 - Current
- Resolved customer issues using problem-solving skills.
- Answered customer inquiries regarding products, services, billing and technical issues.
- Shared or forwarded messages and information to designated personnel.
- Educated customers on product features and benefits.
- Provided customer service support for incoming calls and emails.
- Managed multiple tasks simultaneously while meeting tight deadlines.
Supervisor of Factory Operations
yash
Indore
05.2021 - 01.2024
- Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
- Observed and monitored utilization of equipment.
- Examined final products for conformance with quality and design standards.
- Sorted and packaged products to prepare for processing or shipment.
- Tracked order processing times and ensured timely deliveries of finished products.
- Developed processes for production optimization and monitored performance metrics to identify areas of improvement.
- Monitored production activities to ensure that goods are produced efficiently, on time, within budget, and meet quality standards.
Education
Some College (No Degree) -
Pink Flower Higher Secondary School
IndoreSkills
- Customer service
- Problem solving
- Product knowledge
- Call management
- CRM software
- Data entry
Languages
Hindi
First Language
English
Beginner
A1
Gujarati
Elementary (A2)
A2
Timeline
Call Agent
yash
02.2024 - Current
Supervisor of Factory Operations
yash
05.2021 - 01.2024
Some College (No Degree) -
Pink Flower Higher Secondary School