Hotel Management Trainee
The Oterra Hotel
06.2024 - 10.2024
- Observed check-in and check-out procedures and supported guest inquiries , answered telephone calls and emails to assist customers in making reservations.
- Shadowed service staff during restaurant operations, including table setup, order taking, and clearing.
- Assisted culinary staff with basic food preparation tasks such as chopping, garnishing, and plating.
- Maintained cleanliness in workstations, adhering to hygiene and food safety.
- Assisted in room inspection and basic cleaning tasks to maintain brand-standard hygiene and presentation.
- Learned and applied proper linen handling and room setup procedures.
