Motivated individual with experience in customer service, sales, and territory management. Skilled in building relationships and understanding customer needs. Strong communication and interpersonal skills for providing a superior customer experience.
- Build & maintain relationships with established accounts, & prospect for new customers by calling on projects, accounts, & units in rent in the given territory.
- Tailor quotes based on customer needs, & successfully handle objections to earn business.
- Prospect via warm calling, emailing, & meeting with existing customers, leads, & projects.
- 10-week intern program providing hands-on experience in management, sales, & store operations.
- Worked on the sales floor, tailoring orders to customers' needs through probing & product recommendation.
- Worked closely with other interns, sales reps, & management to establish a solution to the assigned critical business issue. Presented the solution to the Midwest division's districts.
- Proposed fundraising opportunities via warm calling alumni, Purdue parents, & past donors to increase sources of funding. Updated prospects' information via the database accurately & efficiently.
Greeted & assisted members upon arrival, managed customer calls, handled member account updates, & called past-due accounts to update and process payments.
- Greeted customers upon arrival, handled seating arrangements, reservations, & managed any phone calls. Also, was responsible for placing, preparing, & processing payment for to-go orders while assisting with any necessary housekeeping/restocking
- Call Campaigns
- Product Knowledge
- Territory Management
- Lead Generation
- Customer Service