Ciara Fisher

Accounts Receivable Team Lead

Direct Connect Logistix

03.2022 - Current

Strengthened collaboration between sales, finance, and operations departments resulting in increased overall efficiency within the organization.
Mentored junior team members for career growth opportunities within the Accounts Receivable department or other areas within the company.
Facilitated clear communication channels within the team, promoting knowledge sharing and collaboration, ultimately leading to improved overall performance.
Collaborated with cross-functional teams to address any discrepancies in invoicing or payment terms, leading to improved interdepartmental communication.
Accelerated month-end closing process by ensuring accurate reconciliation of account balances and timely preparation of financial reports.
Boosted customer satisfaction with timely resolution of billing issues, fostering positive relationships between the company and clients.
Attained high accuracy levels consistently while processing large volumes of transactions daily, maintaining integrity of financial records at all times.
Served as a key point of contact for external customers, addressing inquiries and resolving issues professionally and effectively.
Prepared and mailed invoices to customers, processed payments, and documented account updates.
Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
Matched purchase orders with invoices and recorded necessary information.
Supported management by processing invoices and documents with consistent on-time delivery.
Generated invoices upon receipt of billing information.