CIBIN JACOB
Kottayam
Summary
Senior-level professional with extensive experience in driving organizational growth and improving operational efficiency. Proven expertise in team management and strategic planning, leading to substantial contributions to business objectives. Dedicated to delivering value and promoting collaboration within high-performing teams.
Overview
14
14
years of professional experience
Work History
Senior Manager: - Royal Enfield Motorcycles
Marikar Motors Ltd
08.2021 - Current
- Designed strategic sales plans that expanded the customer base and strengthened market presence.
- Designed strategic sales plans to expand the customer base and enhance market presence.
- Developed strategic plans aligning departmental objectives with corporate goals.
- Led cross-functional teams to improve operational efficiency and streamline workflows.
- Managed recruitment, objective setting, and performance monitoring for sales team.
- Coordinated training programs that improved staff performance and increased engagement.
- Monitored branch sales revenue to ensure operational efficiency across locations.
- Presented comprehensive sales revenue and expense reports to management team.
- Collaborated with external vendors to negotiate contracts that aligned with company requirements and optimized costs.
Business Development Manager: - Corporate Business /PL
Deem Finance
Abu Dhabi
11.2019 - 08.2020
- Developed business by identifying and acquiring key companies to expand market reach.
- Generated leads through targeted marketing initiatives that enhanced outreach.
- Developed and implemented marketing and sales plans and strategies to drive growth.
- Coordinated promotional events that boosted brand visibility and engagement.
- Planned and supervised team activities to enhance collaboration and productivity.
- Coordinated meetings with HR and Finance to facilitate the company listing process.
Business Development Manager: - Employee Banking Services
Union National Bank
Abu Dhabi
04.2017 - 09.2019
- Developed Employee Banking Services (EBS) by acquiring new companies for salary transfer and cross-selling bank products, driving business growth.
- Implemented sales strategies and tactics that strengthened the Bank's Payroll business, ensuring alignment with market demands.
- Developed strategic plans for team objectives. and conduct EBS presentations to HR/Finance Heads of Corporate clients.
- Plan and conduct EBS presentations to HR/Finance Heads of Corporate clients.
- Achieved key performance standards and met objectives/targets through strategic planning and coordination.
- Plan, supervise and coordinate team activities
SENIOR SALES OFFICER: -Credit Cards, Personal Loans, Banc assurance
Union National Bank
Abu Dhabi
11.2015 - 03.2017
- Achieved individual sales targets while ensuring adherence to bank policies and procedures, contributing to overall team success.
- Cultivated and sustained strong business relationships with customers, resulting in increased customer loyalty and retention.
- Coordinated promotional activities, meetings, and kiosks in assigned area to effectively drive budgeted sales volumes.
- Ensured timely resolution of approved document discrepancies to maintain workflow.
- Provided ongoing customer feedback to line manager to enhance business strategies.
RELATIONSHIP OFFICER: - Credit Cards/Smart Loans
Dubai First
Abu Dhabi
03.2014 - 10.2015
- Achieved target numbers through proactive customer relationship management.
- Acquired new customers while effectively managing existing accounts.
- Coordinated client meetings through cold calls, visits, and reference outreach to strengthen relationships.
- Generated and maintained customer databases to support sales initiatives. Follow up on new leads and referrals.
- Verified and gathered necessary documents from customers during onboarding process.
- Organized meetings with HR and accountant to facilitate the company listing process.
BUSINESS DEVELOPMENT OFFICER: - Gold Loan, NCD
Chemmanur Credits & Investments Ltd
04.2012 - 11.2013
- Coordinated branch operations and gold loan disbursement to streamline service delivery.
- Supported branch manager in daily operations for managing cash flow and account transactions at branch. of branch.
- Assisted walk-in customers with inquiries and resolved complaints.
- Arranged vehicle insurance coverage to safeguard clients' investments.
- Assisted walk-in customers with their inquiries to provide accurate information. with inquiries and resolved of customer complaints.
Education
MBA - Marketing Management
IEC University
01-2017
B Sc. - Computer Science
Mahatma Gandhi University
01-2012
XII -
Kerala State Higher Secondary Board
01-2006
SSLC -
Kerala State Board
01-2004
Skills
- Sales management
- Business development
- Strategic planning
- Market analysis
- Revenue forecasting
- Performance monitoring
- Contract negotiation
- Operations planning
- Financial oversight
- Business performance management
- Brand management
- Relationship building
- Product positioning
- Corporate banking experience
- Team leadership
- Retail banking knowledge
- Client development
LANGUAGES KNOWN
English, Malayalam, Tamil, Hindi
PERSONAL INTEREST
Playing Badminton & Cricket, Driving, Cooking, Travelling, Cinemas
Accomplishments
- Inventory Control and Store Management by Keral State Productivity council
- Financial Statement Analysis-Intermediate by EIBFS.
- Active Communication Skills by EIBFS.
- Anti-Money Laundering.
- Customer relationship Management.
DECLARATION
I hereby declare that all the information furnished above are correct and true to the best of my knowledge Date: Place: CIBIN JACOB
Timeline
Senior Manager: - Royal Enfield Motorcycles
Marikar Motors Ltd
08.2021 - Current
Business Development Manager: - Corporate Business /PL
Deem Finance
11.2019 - 08.2020
Business Development Manager: - Employee Banking Services
Union National Bank
04.2017 - 09.2019
SENIOR SALES OFFICER: -Credit Cards, Personal Loans, Banc assurance
Union National Bank
11.2015 - 03.2017
RELATIONSHIP OFFICER: - Credit Cards/Smart Loans
Dubai First
03.2014 - 10.2015
BUSINESS DEVELOPMENT OFFICER: - Gold Loan, NCD
Chemmanur Credits & Investments Ltd
04.2012 - 11.2013
MBA - Marketing Management
IEC University
B Sc. - Computer Science
Mahatma Gandhi University
XII -
Kerala State Higher Secondary Board
SSLC -
Kerala State Board