Cierra Pruitt
New Castle
Summary
Dynamic customer service professional with a proven track record at previous jobs, excelling in relationship building and problem-solving. Recognized for enhancing customer satisfaction through effective communication and team collaboration, while efficiently managing cash transactions, relationship building, and job tasks. Committed to delivering compassionate service and maintaining high standards of operational excellence.
Overview
2026
2026
years of professional experience
Work History
In Home Caregiver
Help at Home
Muncie
2023 - Current
- Delivered in-home physical and personal care to elderly clients, including bathing and dressing, facilitated transportation services to enhance mobility for elderly individuals, accompanied clients to medical appointments and social activities, ensuring safe transportation and positive experiences, assisted clients with mobility challenges, utilizing proper techniques to promote independence and prevent injury, prepared nutritious meals tailored to clients' dietary needs, encouraging healthy eating habits and proper nutrition, engaged clients in meaningful conversations and recreational activities to foster companionship and improve mental well-being, and maintained detailed records of clients' care, including daily activities, medications, and any observed changes in condition.
Registered Behavioral Technician
Conduct Curb
Anderson
2021 - 2023
- Demonstrated organizational skills to manage multiple cases effectively, applied problem-solving techniques to address diverse needs of children, exhibited flexibility in adapting methods based on individual progress, collaborated with multidisciplinary teams to ensure comprehensive care, utilized behavioral strategies to promote learning and development, engaged in continuous professional development to enhance service delivery, facilitated one-on-one and group therapy sessions to promote social skills development among clients, and collaborated with parents to provide training on behavior management techniques at home.
DSP
Indiana Mentor
Muncie
2020 - 2021
- Assisted clients with daily living activities and personal care routines, provided emotional support and companionship to clients in a group home setting, administered prescribed medications and monitored clients for adverse effects, documented clients' progress and communicated updates to family members, facilitated recreational activities to promote social interaction and engagement, maintained accurate records of clients' care and daily activities, and implemented individualized care plans to meet clients' specific needs, trained and guided new staff members on care protocols and daily tasks.
Hostess
Texas Roadhouse
Muncie
2019 - 2020
- Welcomed guests upon arrival and guided them to their tables efficiently, maintained cleanliness and organization of the entrance and dining area, assisted with menu knowledge, providing details about daily specials and popular dishes, coordinated table assignments to optimize seating arrangements during peak hours, and managed the flow of guests, reducing wait times and enhancing customer satisfaction.
Customer Service
Mcdonalds
New Castle
2018 - 2019
- Assisted customers with their orders and ensured accurate order fulfillment, responded to customer inquiries and provided information on menu items, handled cash transactions and processed payments efficiently, collaborated with team members to improve service efficiency during peak hours, trained new employees on customer service protocols and operational procedures, and monitored service quality and addressed any issues to enhance customer experience, resolved customer complaints promptly to maintain satisfaction and loyalty.
Education
High School Diploma -
Union School Corporation
Modoc, IN05.2018
Skills
- Time management
- Relationship building
- Communication skills
- Compassionate service
- Problem solving
- Adaptability
- Team collaboration
- Customer support
- Organizational abilities
- Attention to detail
Timeline
In Home Caregiver
Help at Home
2023 - Current
Registered Behavioral Technician
Conduct Curb
2021 - 2023
DSP
Indiana Mentor
2020 - 2021
Hostess
Texas Roadhouse
2019 - 2020
Customer Service
Mcdonalds
2018 - 2019
High School Diploma -
Union School Corporation