Client #1
A leading U.S. Insurance provider offering property, casualty, and surety products across 90+ countries through a network of agents and brokers Known for delivering innovative risk protection solutions tailored to customer needs.
Project Objective
To test insurance applications based on business requirements using the SAFe Agile model. Responsibilities include functional testing, automation using VBScript, and microservices testing as part of application modernization.
Key Responsibilities & Contributions:
- Analyzed requirements, defined testing scope, and clarified queries with business and development teams
- Designed test cases, prepared test data, and developed test summary and monthly metrics reports.
- Managed test execution, created test logs, and tracked overall testing activities.
- Led daily stand-ups, sent weekly status reports, and ensured timely delivery of project milestones.
- Served as POC between offshore and onsite teams, facilitating clear communication and coordination.
- Participated in project planning, resource onboarding, capacity reviews, and productivity meetings.
- Conducted Root Cause Analysis for production issues and worked on continuous improvement.
- Developed and executed automation scripts using Gauge, Taiko, Selenium, UFT, and Winium.
- Performed API testing using SOAP UI Pro and JMeter, and validated microservices.
- Executed Database testing using custom SQL queries.
- Enabled CI/CD integration via Jenkins for test automation.
- Collaborated closely with clients and SMEs in Agile environments to accelerate delivery.
- Involved in resource management, revenue forecasting, monthly cost variance analysis, and RFP proposal creation.
Client#2: American Express (AMEX)
AMEX is a global financial services leader, known for its credit card issuance, payment processing, and travel-related services.
Project objective: a development and validation project for credit card statements, focused on design, data population, and testing in line with client-defined specifications Statements are generated using a specialized tool, with strong emphasis on accuracy and compliance.
Key Responsibilities & Contributions:
- Validated credit card statements and reports, resolving data deviations.
- Developed and tested dynamic data population logic for statements.
- Monitored and supported daily mainframe batch jobs (BAU); resolved job abends.
- Delivered enhancements to existing applications, including coding, testing, and deployment based on client requirements.