Summary
Work History
Education
Skills
Timeline
Generic

Cindy Joers

Carmel

Summary


Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Work History

Cashier

Larry's IGA
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Stocked, tagged and displayed merchandise as required.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Welcomed customers and helped determine their needs.

Customer Service Representative

State Of Indiana Bureau Of Motor Vehicles
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

High School Diploma -

Great Falls High School
Great Falls, MT

Skills

  • Proven track record in service delivery
  • Proficient in independent tasks
  • Dependable and ethical conduct
  • Emotional resilience
  • Effective team engagement
  • Strong customer service skills
  • Effective time management

Timeline

Cashier

Larry's IGA

Customer Service Representative

State Of Indiana Bureau Of Motor Vehicles

High School Diploma -

Great Falls High School
Cindy Joers