Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Work History
Cashier
Larry's IGA
Worked flexible schedule and extra shifts to meet business needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Stocked, tagged and displayed merchandise as required.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Answered questions about store policies and addressed customer concerns.
Restocked and organized merchandise in front lanes.
Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Welcomed customers and helped determine their needs.
Customer Service Representative
State Of Indiana Bureau Of Motor Vehicles
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Collaborated with team members to develop best practices for consistent customer service delivery.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Clinical Pharmacy Specialist, Infusion/Regulatory at Community Health NetworkClinical Pharmacy Specialist, Infusion/Regulatory at Community Health Network