CINDY LYNN CARR
Evansville,Indiana
Summary
Seasoned professional with over 25 years of experience in customer satisfaction, quality assurance, and process improvement. Key contributor to a process evaluation team that enhanced process flow and reduced company costs. Demonstrates polished communication skills across verbal, written, and interpersonal channels, excelling in presentations and building strong rapport with team members and management. Proven office support specialist known for efficiently managing administrative tasks, enhancing workplace productivity, and consistently delivering reliable results through effective communication, scheduling proficiency, data management, and exceptional customer service.
Overview
32
32
years of professional experience
Work History
Office Assistant
Aquatic Control
Evansville, IN
06.2025 - Current
- Customer service / answering phones and emails ensuring quality customer service
- Help make, send out and follow up on proposals
- Process payments with electronic checking and credit cards / Maintain petty cash
- Run reports in FileMaker weekly
- Monthly inventory verifying inventory counts each month
QHSE Coordinator
Kerry Ingredients
Evansville, IN
08.2024 - 02.2025
- Delivered comprehensive instruction on Good Manufacturing Practices to ensure compliance and operational efficiency.
- Oversaw tracking of essential training programs to ensure employee readiness and compliance.
- Cultivated a strong focus on safety and quality standards in all operations.
- Facilitated training sessions to ensure compliance with quality standards, promoting safe products for customers.
- Conducted weekly and on-demand testing for listeria and salmonella, ensuring prompt sample submission to laboratory for analysis.
- Monitored delivery schedules and addressed customer complaints promptly. Followed up with UPS on delivery statuses to ensure timely arrivals.
- Worked with different programs such as SAP, Intelex, SharePoint, Microsoft, PowerPoint, Word & Excel
- Conducted quality assessments on retained product samples, focusing on color integrity and granulation specifications.
Team Member
TOYOTA MOTOR MANUFACTURING
Princeton, IN
04.1999 - 08.2024
- Facilitated collaboration between quality engineers and quality assurance teams.
- Supported chain management operations by gathering and analyzing relevant data.
- Appointed to special project team focused on driving performance improvements across the company.
- Analyzed workflows to identify opportunities for efficiency improvements.
- Evaluated and documented quality control issues, facilitating improvements in production processes.
- Designed and delivered detailed presentations to enhance understanding of essential processes.
- Analyzed existing processes and crafted workflows to significantly improve productivity levels.
- Developed comprehensive training manual to enhance safety protocols and standardize processes.
- Sequoia Pilot Team
- Sienna Pilot Team
- Analyzed and optimized manufacturing operations by applying lean methodologies to achieve cost-effective production.
- Achieved certification in welding and brazing, enhancing team capabilities. Identified quality issues visually, contributing to improved repair outcomes. Enhanced overall repair quality through diligent inspection processes.
Qualified Medical Aid
EVANSVILLE STATE HOSPITAL
Evansville, IN
11.1993 - 04.1999
- Certification in CPR and as a Qualified Medical Aid
- Managed and aided 25-30 residents daily in executing daily care tasks and activities.
- Executed precise medication distribution processes to maintain high-quality care and accuracy.
- Monitored and documented patient vital signs with precision.
- Executed conflict resolution techniques to effectively address and mitigate workplace disputes.
- Monitored and documented daily information, ensuring seamless communication with healthcare professionals and interdisciplinary teams.
Skills
- Quality Control
- Manufacturing
- Attention to detail
- Staff Training & Development
- Organization & Communication
- Relationship Building / Customer Service
- Policy Development
- Understanding of Compliance for OSHA, ISO and HIPPA regulations
- SAP, Microsoft, SharePoint, Intelex, FileMaker, Excel, Word, PowerPoint
Timeline
Office Assistant
Aquatic Control
06.2025 - Current
QHSE Coordinator
Kerry Ingredients
08.2024 - 02.2025
Team Member
TOYOTA MOTOR MANUFACTURING
04.1999 - 08.2024
Qualified Medical Aid
EVANSVILLE STATE HOSPITAL
11.1993 - 04.1999