CIRIL THOMAS
Associate Infrastructure Support
Lucknow
Summary
I am looking for a challenging position in information technology where I can leverage my skills to contribute to the success of both organizations and individuals. I am highly passionate about my career and committed to constantly learning new technologies.
Overview
5
5
years of professional experience
Work History
Associate Infrastructure Support
Geneza Solutions Private Limited
8 2022 - Current
- Provided the technical support to the end user.
- Worked on the Wix.com technology I have created the website for the company and also get knowledge about the illustrator and photoshop.
- Delivered technical support for Dell and lenovo laptops, resolved 40 tickets per months with a high successful rate.
- Configured and maintained emails ID and software installed in the system for the new user in the company.
- Provided hardware maintenance and system support for the organization, ensuring minimal system downtime and high operational efficiency.
- Visited different places for the laptop configurations and resolving the issues of the laptop and provided the solutions to the users.
- Managing the ISP connection of the office if the ISP goes downtime I will raise the ticket with the ISP vendor and they are providing the solutions.
Junior Wordpress
Sigma Solve
10.2021 - 07.2022
- During my three-month probation, I worked on several plugins in addition to the elementor plugin
- Furthermore gained knowledge of WordPress custom development
- I worked on a project where my task was to migrate data from a WordPress site and integrate it into the backend of a Magento platform in three different languages, as per the client's request
- From the Magento backend, I observed that the developer was calling APIs and providing the necessary data to the frontend developer, who then formatted and migrated the data appropriately.
Junior Backend Development
WebIndia Inc
12.2020 - 10.2021
- I'm on probation for three months
- During that time, I focused on custom code development and plugin development
- I also worked on WordPress website speed optimization, SEO assignments, and the Learn Dash plugin.
Junior Backend Development
Stepin Solutions
09.2019 - 11.2020
- I have a six-month probationary period
- I concentrated on creating custom code and plugins throughout that time
- During that tenure I have worked on the MVC and Wordpress
- Apart from that I gained knowledge about of the API.
Education
M.sc in Information Technology -
Indus University
B.C.A in Computer Science - undefined
St. Xavier's College
Skills
- Technical Support
- Asset Management
- Wordpress
- PHP
- Wixcom
- Technical Support
Personal Information
Date of Birth: 09/21/1996
Languages
English
Hindi
Hindi
Hindi
Projects
B2C Classified Ads
- It is a web portal for a Multi-Vendor marketplace where they can post their company ads and do their business online.
- We created a diagram for each module in this project. Then we started integrating the design view with coding.
- In this project, the customer can browse through different company ads and decide whose service they want to acquire
- These services aim at making several day-to-day tasks conveniently actionable and accessible to users through one portal.
EDUWEB
- It is a website for video sharing purposes where people can upload educational videos and gain money from the views and ads.
- In this project, I have worked on the Data flow Diagram & Coding.
VCARE4U
- It is fully based on the medical history of the individual.
- One section of the portal creates a prescription based on an individual's previous medical history and keeps drug supplies and inventory for the hospital.
- Another aspect is a vaccine for all patients.
- In this project, I worked on the data flow diagram and linked it with the design and code.
Declaration
- I thus declare that the following information and facts are accurate, correct, and complete to the best of my knowledge and belief.
Timeline
Junior Wordpress
Sigma Solve
10.2021 - 07.2022
Junior Backend Development
WebIndia Inc
12.2020 - 10.2021
Junior Backend Development
Stepin Solutions
09.2019 - 11.2020
Associate Infrastructure Support
Geneza Solutions Private Limited
8 2022 - Current
M.sc in Information Technology -
Indus University
B.C.A in Computer Science - undefined
St. Xavier's College
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