Enthusiastic Desktop Network Administrator proudly offering over 1.5 years experience in system upgrades, hardware monitoring and performance improvements. An astute employee with knowledge in system repairs and the installation of network components. Skilled in task prioritization and troubleshooting.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Desktop Support Junior Network Administrator
Indian Statistical Institute, Bangalore Centre
Bengaluru
09.2023 - Current
Installed, configured and maintained computer hardware, software and network components
Configured, monitored and maintained email applications or virus protection software.
Increased system security and performance with proactive changes.
Designed, configured and tested computer hardware and operating system software.
Provided effective resolutions to issues and escalated problems with knowledgeable support and quality service.
Diagnosed, troubleshot and resolved hardware and system problems.
Provided technical support to end-users for desktop applications and operating systems
Diagnosed system performance issues and resolved them in a timely manner
Performed regular maintenance on all computers, servers, routers and other network devices
Troubleshot hardware, software and connectivity issues remotely or onsite as needed
Maintained inventory of spare parts including cables, adapters, motherboards
Education
Bachelor of Computer Applications - Computer
Snehasagar English Medium Residential School
Idagundi
06-2020
Skills
LAN and WAN Configuration
IT Asset Management
VoIP Support
Printer Support
Remote Desktop Support
Network cabling
Operating System Support
VPN Configuration
System Administration
Hardware Installation
Help Desk Support
Software configuration
Virtualization Technologies
Data backups
System Upgrades
Computer systems installation
Technical Support
Effective Communication
IP Addressing and Subnetting
Virus Protection
Technical Troubleshooting
Connectivity Resolution
Affiliations
I thrive on challenges, always seeking out opportunities to tackle complex issues head-on
Whether it's troubleshooting a network outage or optimizing system performance, I approach every problem with a solution-oriented mindset
My ability to dissect problems, identify root causes, and implement effective solutions has consistently earned appreciations from my colleagues and supervisors alike
Languages
Kannada
First Language
English
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1
Telugu
Intermediate (B1)
B1
Certification
Linux[RedHat] Certified by EDUPRAGNA
ITMS Certified by EDUPRAGNA
Timeline
Desktop Support Junior Network Administrator
Indian Statistical Institute, Bangalore Centre
09.2023 - Current
Bachelor of Computer Applications - Computer
Snehasagar English Medium Residential School
Linux[RedHat] Certified by EDUPRAGNA
ITMS Certified by EDUPRAGNA
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