Claudia Christina Kagithala

Initiate, lead, or accompany complex IT-related projects in application development, IT service establishment or adaptation, and partial IT infrastructure development. Ensure timely delivery of results, specializing in business analysis, specification, test management, release management, and effective communication. Oversee the introduction, development, and handover of software solutions in healthcare, care, and administrative sectors, or infrastructure components. Maintain close collaboration with software and interface providers, the IT team, and various representatives, coordinating their efforts. Ensure operational and training documentation, contributing to project management process optimization. Lead or coach subproject leaders and project team members. Overall, bring experience in project management with active participation at IPMA Level B.

• Plan, manage, monitor, and control HR projects with the right tools and methodologies to ensure efficient and effective project management.
• Coordinate successful completion of project deliverables, identify risks and problems, build mitigation plans and solutions, and support the implementation of changes and solutions for corporate change initiatives impacting different functions and processes.
• Examine the current state, create alternative future-state approaches, and facilitate implementation.
• Drive change management deliverables and risk logs, status reports, design documentation, requirement documentation, test plans, and test scripts.
• Develop and manage the project plan to keep the team informed regarding potential challenges with critical path deliverables.
• Track and manage issues, risks, and key decisions.
• Remain involved in the execution of project activities and help project/program routines as determined throughout the project lifecycle.
• Help with the development and revision of project documents, status updates, communications, testing, and implementation efforts.
• Communicate with managers and business partners on deliverables, timelines, and support required.
• Coordinate and facilitate weekly group meetings and ad hoc project meetings; document and share agendas and minutes.
• Met project deadlines without sacrificing build quality or workplace safety.
• Developed and initiated projects, managed costs, and monitored performance.

• Offered input for complex documents to support client-ready final versions.
• Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
• Re-engineered existing computer systems to promote ease-of-use and improve system security.
• Communicated and explained business requirements to team members to understand and implement functional demands.
• Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
• Analyzed existing systems and databases and recommended enhancements to solve business needs
• Developed diagrams to describe and lay out logical operational steps.
• Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
• Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Plan, manage, monitor, and control HR projects with the right tools and methodologies to ensure efficient and effective project management.
• Coordinate successful completion of project deliverables, identify risks and problems, build mitigation plans and solutions, and support the implementation of changes and solutions for corporate change initiatives impacting different functions and processes.
• Examine the current state, create alternative future-state approaches, and facilitate implementation.
• Drive change management deliverables and risk logs, status reports, design documentation, requirement documentation, test plans, and test scripts.
• Develop and manage the project plan to keep the team informed regarding potential challenges with critical path deliverables.
• Track and manage issues, risks, and key decisions.
• Remain involved in the execution of project activities and help project/program routines as determined throughout the project lifecycle.
• Help with the development and revision of project documents, status updates, communications, testing, and implementation efforts.
• Communicate with managers and business partners on deliverables, timelines, and support required.
• Coordinate and facilitate weekly group meetings and ad hoc project meetings; document and share agendas and minutes.
• Met project deadlines without sacrificing build quality or workplace safety.
• Developed and initiated projects, managed costs, and monitored performance.

• Built HR consulting capabilities focused on clients undergoing organizational change and development.
• Contributed to business and HR functions by identifying, prioritizing and building organizational capabilities, behaviors, structures and processes.
• Participated on local and organization-wide committees that focused on projects that moved organization forward and towards meeting strategic goals.
• Facilitated cultural integration planning and developed strategies to foster employee engagement and commitment.
• Impacted enterprise performance via organizational transformation, enhanced personnel engagement and effective alignment of HR strategy with business goals.
• Coordinated implementation of people-related services, policies and programs through departmental staff.
• Wrote, developed and delivered successful presentations and facilitated training to individuals and groups.
• Applied facts and analytics to understand trends and develop solutions to positively impact organization.
• Performed budget analysis to control expenditures and predict future budget needs.
• Structured compensation and benefits according to market conditions and budget demands.
• Directed and controlled 401K, medical, dental, and vision benefit packages.

• Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
• Worked different stations to provide optimal coverage and meet production goals.
• Managed schedules, accepted time off requests and found coverage for short shifts.
• Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
• Mentored and guided employees to foster proper completion of assigned duties.
• Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
• Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
• Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
• Supervised team members to confirm compliance with set procedures and quality requirements.
• Held weekly team meetings to inform team members on company news and updates.
• Worked with team to identify areas of improvement and devised solutions based on findings.
• Reviewed, implemented and updated company records related to team activities for future reference.
• Conducted training and mentored team members to promote productivity and commitment to friendly service.