Clement Marshall
Pune
Summary
Executed transaction monitoring and AML investigations for global banking clients, ensuring compliance with regulatory standards. Conducted sanctions screening against OFAC global watchlists, identifying and analyzing suspicious patterns in customer transactions. Reviewed over 300 AML cases, escalating high-risk activities and supporting SAR reporting. Provided guidance on compliance and risk mitigation strategies, enhancing team effectiveness in adhering to Hong Kong and Bangladesh AML regulations.
Overview
15
15
years of professional experience
Work History
AR Specialist
XPO India Shared Services LLC
Pune
09.2023 - Current
- Achieved $3.5M revenue recovery from strategic accounts
- Managed collections and cash flow for North America region, ensuring timely payments and reducing overdue accounts
- Improved overdue reduction through proactive stakeholder engagement
- Handled critical accounts and resolved invoice-level disputes, contributing to improved client relationships and satisfaction
- Collaborated with sales, customers, and internal teams to enhance cash flow, streamlining processes and communication
- Supported onboarding and account setup processes with customers, sales, and internal stakeholders.
Senior AR Analyst
XPO India Shared Services LLC
Pune
05.2022 - 09.2023
- Managed $10M+ accounts receivable portfolio
- Reduced DSO gaps by streamlining collection processes, enhancing overall efficiency
- Enhanced invoice quality, leading to 80%+ collection efficiency through targeted improvements
- Resolved disputes within SLA by coordinating with cross-functional teams
- Conducted credit risk evaluation and monitored portfolio performance
- Identified revenue spikes and implemented corrective actions to stabilize cash flow
Business Process Lead – AML & Transaction Monitoring
Tata Consultancy Services
Chennai
02.2016 - 05.2022
- Conducted transaction monitoring and AML investigations for global banking clients
- Executed sanctions screening (OFAC, global watchlists) on customers and transactions to ensure regulatory compliance
- Investigated alerts and identified suspicious patterns and financial crime risks
- Analyzed and reviewed 300+ AML cases, escalating high-risk activities to mitigate financial crime risks
- Differentiated true matches vs false positives through detailed analysis
- Supported SAR reporting and regulatory compliance requirements
- Performed adverse media and negative news screening using compliance tools
- Ensured adherence to Hong Kong & Bangladesh AML regulations
- Mentored team members on compliance and risk mitigation strategies to enhance team understanding and effectiveness
Process Associate – Trade Compliance & Sanctions
Tata Consultancy Services
01.2014 - 01.2016
- Conducted sanctions screening for import/export transactions
- Identified sanctioned entities, countries, and boycott clauses, ensuring compliance with trade regulations
- Performed OFAC compliance checks for trade finance documents, safeguarding against legal and financial risks
- Investigated alerts and escalated true sanctions matches, facilitating timely resolution of compliance issues
- Ensured transactions complied with global sanctions policies
Process Associate – Customer Service (NRI Banking)
Tata Consultancy Services
05.2011 - 05.2014
- Managed CASA and FD account-related queries, ensuring prompt and accurate resolutions
- Handled inbound/outbound calls for global NRI customers, addressing inquiries and providing tailored support
- Maintained high customer satisfaction and quality scores through effective communication and service delivery
Education
B.A - English
Madras university
01-2022
Skills
- Accounts Receivable & Collections
- Cash flow management
- Finance & AR
- AR aging reports
- Account reconciliation
- KYC & customer profiling
- Transaction monitoring
- Fraud mitigation
- AML & Compliance
- Regulatory reporting
- Sanctions screening
- Negative news screening
- Credit Risk Assessment
- Process Improvement
- Process automation
- Analytical Thinking
- Risk analysis
- MS Excel (Advanced)
- SAP
- Stakeholder Management
- Stakeholder engagement
- Communication & Negotiation
- World-Check
- Acuity
- FCC Watchlist
- Due diligence
- Due diligence
Core Skills
Transaction Monitoring & Alert Review, Sanctions Screening (OFAC, Global Watchlists), SAR Support & Regulatory Reporting, KYC / KYCC / Customer Risk Profiling, Adverse Media & Negative News Screening, Fraud Detection & Risk Mitigation, Accounts Receivable & Collections, Dispute Resolution & Cash Flow Management, Portfolio Management ($10M+), Credit Risk Assessment, World-Check, Acuity, FCC Watchlist, SAP, MS Excel (Advanced), Stakeholder Management, Analytical Thinking, Communication & Negotiation, Process Improvement
Timeline
AR Specialist
XPO India Shared Services LLC
09.2023 - Current
Senior AR Analyst
XPO India Shared Services LLC
05.2022 - 09.2023
Business Process Lead – AML & Transaction Monitoring
Tata Consultancy Services
02.2016 - 05.2022
Process Associate – Trade Compliance & Sanctions
Tata Consultancy Services
01.2014 - 01.2016
Process Associate – Customer Service (NRI Banking)
Tata Consultancy Services
05.2011 - 05.2014
B.A - English
Madras university