CLEMENT RAJ

* Significant experience with all aso Significant experience with all aspects of commercial cargo activities / SGHA / SLAs & Contracts.

• Maintained productive relationships with existing and new clients
• Established training standards and procedures
• Provided training to new hires and ensured compliance with company policies
• Motivated staff and set realistic goals
• Assisted with the loading and unloading of cargo
• Held regular staff meetings to identify and address employee concerns
• Occasionally operated cargo moving equipment as necessary to maintain productivity
• Scheduled regular maintenance and inspection of cargo moving equipment
• Coordinated with superiors and management to ensure that deadlines were met
• Maintained records of cargo handled
• Ensured that all safe cargo handling procedures were followed
• Managed the allocation of required equipment for special cargo loading and unloading
• Coordinated with warehouse managers on a per project basis
• Maintained current knowledge of Air Fright rules and regulations
• Set schedules with a clear understanding of coverage needs and employee abilities.

• Ensure that relevant statutory, regulatory and company policies are met, concerning Health & safety in the operational area
• Regulate staff through all SLA/SOP’s/KPI’s/LOP’s against customer requirements and deliver against targets set
• Determining and planning manpower levels adjusting to the cargo volumes handled
• Committing to regular performance reviews with airline customers on weekly and monthly performances to identify areas of improvement
• Worked on NEW DOHA INTERNATIONAL AIRPORT (NDIA-ORAT TEAM)
• An active member in the transition team (DIA to NDIA).

• Maintained productive relationships with existing and new clients
• Established training standards and procedures
• Provided training to new hires and ensured compliance with company policies
• Motivated staff and set realistic goals
• Assisted with the loading and unloading of cargo
• Held regular staff meetings to identify and address employee concerns
• Occasionally operated cargo moving equipment as necessary to maintain productivity
• Scheduled regular maintenance and inspection of cargo moving equipment
• Coordinated with superiors and management to ensure that deadlines were met
• Maintained records of cargo handled
• Conducted annual performance reviews
• Ensured that all safe cargo handling procedures were followed
• Managed the allocation of required equipment for special cargo loading and unloading
• Kept facilities clean and organized to present a professional view to all visitors.

• Managing the complete Sales, Operational and Admin function of the cargo department, ensuring 100% conformance to all standard operating procedures
• Co-coordinating the complete Domestics and International Sales and Operations of Air Sahara in Chennai
• Defining and established clear responsibilities and accountabilities of the team
• Managing performance and motivating team
• Assist Sales with proper mix and drive up the revenue by market and product analysis
• Transshipments and Bonded Cargo Clearance
• Other functions include overall supervisions of the day-to-day activities viz
• Cargo planning, Customer Recovery Process, Track and Trace
• The job also involves follow up of agent’s payments, liaising with various agencies viz
• AAI, Customs, & other regulatory bodies from time to time.