Clint Crasto
Mumbai
Summary
Proven Technical Project Manager with over seven years of experience in leading complex IT projects and managing cross-functional teams. Expertise in Agile methodologies, risk management, and process improvement, known for enhancing project outcomes and stakeholder relationships. Committed to delivering high-quality results and driving continuous improvements in project management practices.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Technical Project Manager
LRN
Mumbai
11.2023 - Current
- Coached and mentored global teams on Agile principles, ensuring adherence to Scrum values, resulting in improved team alignment and performance.
- Successfully led the revamping of a decade-old user interface, delivering a more modern, user-friendly design.
- Developed dynamic, responsive front-end applications utilizing Angular and React, with Node.js for back-end services, and GraphQL for efficient data fetching.
- Led the design and implementation of a base framework using Webpack Module Federation, enhancing micro-frontend integration and application scalability.
- Achieved 99% on-time delivery for major projects, and maintained 97%+ on sprint commitments.
- Responsible for scope management, budgeting, resource utilization, quality assurance, and overall delivery management.
- Updated project roadmaps based on client feedback and executive objectives, tracked progress through Jira, and ensured alignment with higher management.
- Increased time-to-market for key deliverables by 15% through the implementation of Agile project management software and CI/CD pipelines.
- Transformed retrospective discussions into actionable items, leading to a 20% improvement in team velocity through effective planning.
- Hosted all SAFe events for 10 product teams, providing weekly status reports to executive management, including the CTO, COO, and VP.
Product Manager
Tata Consultancy Services: Ultimatix
01.2019 - 11.2023
- Identified risks at the product and tower levels, establishing baselines, and mitigation strategies to minimize impact.
- Conducted the Annual Operating Plan (AOP) and quarterly budget planning to align project goals with financial resources.
- Oversaw KPI management to monitor performance metrics, ensuring alignment with desired outcomes and objectives.
- Implemented Agile methodologies, facilitating Scrum ceremonies to promote transparency and timely product delivery.
- Coordinated with diverse stakeholders, fostering relationships to align project vision and execution.
- Championed an Agile mindset through continuous improvement initiatives, enhancing team productivity and efficiency.
- Performed Disaster Recovery (DR) drills to ensure Business Continuity Planning (BCP) readiness.
- Conducted quarterly and PMR audit reviews to assess compliance and performance metrics of projects.
- Led the migration of applications to the cloud from on-premises infrastructure, enhancing operational scalability.
Project Management
Tata Consultancy Services: Genworth Financials
01.2018 - 01.2019
- Provided guidance to project managers on best practices in project management.
- Developed and maintained project management standards, processes, templates, and governance models.
- Facilitated biweekly management project status meetings, ensuring that projects were completed within desired deadlines.
- Published progress reports to senior management on a weekly basis, highlighting project milestones, and deliverables.
- Analyzed all project data and deliverables, ensuring adherence to timeframe and budget requirements, while reporting to the ISU team on a timely basis.
- Utilized project management software to track team tasks, deadlines, and accomplishments.
- Provided guidance on best practices for project management processes.
Quality Analyst
Tata Consultancy Services: Telstra
12.2011 - 01.2018
- Collaborated with cross-functional teams to develop and implement process improvements.
- Developed and worked on monthly quality reports, implementing methodologies such as Root Cause Analysis (RCA), Corrective and Preventive Actions (CAPA), Fishbone Diagram, Control Charts, Opportunity Cost of Quality (OCQ), and Cost of Quality (COQ) to drive process improvements.
- Maintained quality assurance procedure documentation.
- Ensured compliance with company standards, regulations and procedures related to quality control.
Technical Support
SITEL India Pvt Ltd
01.2009 - 01.2011
- Supported every type of DELL workstation, and troubleshot Windows programs and DELL hardware.
- Monitored the network to ensure network availability for all users, and performed network troubleshooting and maintenance as needed.
- Investigated and applied swift solutions to the root causes of the technical issue.
- Provided technical support for network-related incidents.
Education
Master Of Business Administration - Finance
Bachelor of Commerce -
Mumbai University
Skills
- Project leadership
- Sprint planning
- Product roadmapping
- Process improvement
- Risk assessment
- Budget planning
- Team collaboration
- Effective communication
- Deadline driven
- Agile project management
- Stakeholder management
- Scrum processes
Certification
- Professional Scrum Master I Certification
- Lean Six Sigma White Belt Certification
- Agile Way of Working Foundation
- Digital : MFDM AI Aware Certification
- Design Thinking Program Intermediate Certification
- Leadership: : Transcend Program Management Certification
- MS Excel Advanced
- Infra & Data Security : Basics of Cybersecurity Intermediate Curriculum
- Design Thinking Program Foundation Certification
- Product Manager - Foundation E0 Certificate
Timeline
Technical Project Manager
LRN
11.2023 - Current
Product Manager
Tata Consultancy Services: Ultimatix
01.2019 - 11.2023
Project Management
Tata Consultancy Services: Genworth Financials
01.2018 - 01.2019
Quality Analyst
Tata Consultancy Services: Telstra
12.2011 - 01.2018
Technical Support
SITEL India Pvt Ltd
01.2009 - 01.2011
Master Of Business Administration - Finance
Bachelor of Commerce -
Mumbai University
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