CLINTON SUJAY EARNEST

• Own and operate a fast-food business managing a team of 15 employees.
• Oversee daily operations, food quality, hygiene standards, and customer experience.
• Manage P&L;, pricing, vendor negotiations, procurement, and cost control.
• Implement staff training, shift planning, and performance monitoring.
• Drive sales through online food delivery platforms and local marketing initiatives.
• Fast Food Outlet

• • Lead and manage store operations, ensuring smooth day-to-day functioning, adherence to compliance, and operational
  excellence.
  • Train, develop, and mentor team members to enhance performance, engagement, and productivity.
  • Drive sales and customer satisfaction by implementing strategic initiatives and ensuring seamless service delivery.
  • Oversee stock management, inventory control, and supply chain coordination to prevent losses and optimize efficiency.
  • Collaborate with senior leadership to analyze store performance, using data-driven insights to improve KPIs.
  • Foster a positive and motivating work environment, leading by example and implementing best practices.
  • Maintained smooth
  -running business operations by delegating priorities to staff abilities.

• Implemented new working methods which improved overall efficiency of the team operations.
• Encouraged open communication, fostering a positive work culture.
• Prioritized tasks according to urgency and importance, optimizing workload allocation among team members.
• Developed strategies for improved performance level across the team.
• Resolved conflicts effectively, promoting harmony within the workforce.
• Improved customer satisfaction through close collaboration with the team.
• Acted as Duty manager, Overseeing daily and weekly operations and compliance with safety and regulations.
• Utilized Tesco's POS system and digital tools for inventory, scheduling, reporting and maintaining audit readiness.

• Performed cash handling tasks to facilitate smooth transactions at the checkout.
• Participated actively in seasonal sale preparations providing an organised layout for customers.
• Fulfilled replenishment duties during peak hours, ensuring product availability at all times.
• Provided excellent customer service by addressing queries and resolving complaints swiftly.
• Handled customer refunds and exchanges, contributing to improved client relationships.
• Handled high
-pressure situations efficiently during holiday seasons ensuring smooth operations throughout the day.
• Trained newly hired staff, leading to efficient work performance.
• Offered expert advice on products which led to informed purchase decisions by customers.
• Shelved and merchandised new products in visually appealing, organised displays to engage customers.
• Fostered positive relationships with customers to enhance loyalty and retention.

• Reduced expenditures by implementing cost-effective procedures.
• Attained significant client retention by delivering excellent service.
• Exceeded sales targets through effective leadership and management.
• Streamlined operational processes to improve efficiency.
• Oversaw financial management to ensure fiscal health of the company.
• Formulated effective business plans to drive profitability.
• Mentored employees, improving team performance.
• Fostered team development with regular training sessions and workshops.
• Boosted brand visibility through strategic marketing and promotional tactics.

• Spearheaded successful client engagements resulting in repeat business and positive referrals from satisfied clients.
• Oversaw financial management of the firm, including budgeting, forecasting, and analysis, ensuring fiscal responsibility and profitability.