Clorrisa Biddle
Brookville
Summary
Compassionate Home Health Aide skilled in personal care, medication management, and client relationship management. Committed to enhancing client well-being through high-quality care and effective communication.
Overview
16
16
years of professional experience
Work History
Home Health Aide
CRF First Choice
Connersville
03.2026 - Current
- Assisted clients with daily living activities and personal care tasks.
- Monitored client health status and reported changes to healthcare professionals.
- Fostered companionship and emotional support to improve client well-being and reduce feelings of isolation.
- Ensured clean and safe living environment for clients, contributing to their overall health and comfort.
- Communicated effectively with families regarding client needs and care plans.
- Documented client progress and care provided in daily reports accurately.
- Administered medications according to established safety protocols.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Assisted clients with bathing, dressing, and incontinence care.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Prepared meals and snacks according to prescribed diets.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Supported client in managing medication routine to ensure adherence.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Improved patient outlook and daily living through compassionate care.
- Recorded daily notes about client conditions, treatments provided and progress made.
- Cultivated strong rapport with patients, enhancing trust and communication for more effective care.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
- Documented care provided and submitted notes to supervisor.
- Recognized emergency situations and implemented appropriate procedures.
- Tracked and reported clients' progress based on observations and conversations.
- Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
- Participated in developing individualized care plans based on medical orders and assessments.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Delivered high level of assistance with cooking, meal preparation, and shopping.
- Provided entertainment and companionship through conversation, reading, and board games.
Residential house cleaning
Tinyas Cleaning
Laurel
05.2010 - Current
- Cleaned residential spaces using eco-friendly products and effective techniques.
- Coordinated cleaning schedules to enhance service delivery and align with client preferences.
- Managed inventory of cleaning supplies and requested restocks when necessary.
- Cultivated strong relationships with clients through consistent communication and dependable service.
- Conducted thorough inspections to ensure high cleaning standards were met.
- Adapted cleaning methods based on specific client requests and preferences.
- Maintained tools and equipment for optimal performance during cleaning tasks.
- Sanitized bathrooms including toilets, showers and tubs, sinks and countertops.
- Scrubbed kitchen counters, cabinets and backsplashes.
- Cleaned interior windows and wiped down blinds.
- Dusted furniture, fixtures, window sills, baseboards and other surfaces.
- Emptied trash cans in all rooms of the house.
- Performed deep-cleaning projects such as tile grout scrubbing or waxing floors.
- Assisted with laundry duties upon request from clientele.
- Cleared debris from porches and decks to create a welcoming environment.
- Swept, vacuumed and mopped hardwood floors.
- Vacuumed carpets and upholstered furniture.
- Polished mirrors and chrome fixtures.
- Organized closets as requested by clients.
- Washed walls and ceilings to maintain cleanliness.
- Maintained a safe working environment by using appropriate cleaning supplies.
- Inspected for damages to property that may have occurred during the cleaning process.
- Followed safety protocols when handling hazardous materials or chemicals.
- Provided feedback on customer service issues to management team.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Interacted pleasantly with clients and guests when performing daily duties.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Returned rooms to occupant-ready status to satisfy future guests.
- Provided thorough and prompt cleaning services while navigating a fast-paced environment with competing demands.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
Assistant Manager
AES Arbys
Brookville
03.2023 - 01.2025
- Assisted in managing daily operations and staff scheduling for efficient workflow.
- Trained new employees on company policies and customer service standards.
- Oversaw inventory management to ensure adequate stock levels and product availability.
- Coordinated promotional activities that increased customer engagement and satisfaction.
- Implemented training programs that enhanced team performance and service quality.
- Resolved customer complaints promptly to maintain a positive dining experience.
- Conducted regular staff meetings to communicate goals and operational updates.
- Maintained cleanliness and organization of the restaurant environment for safety compliance.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Developed an inventory management system that streamlined supply ordering.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed completed work to verify consistency, quality, and conformance.
- Assigned work and monitored performance of project personnel.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Implemented quality control measures to uphold company standards.
Education
GED -
North Decatur High School
Greensburg, IN01-2011
Skills
- Personal care
- Medication management
- Health monitoring
- Behavioral intervention
- Behavioral support
- Care reporting
- Client support
- Client relationship management
- Client records
- Documentation
- Safety protocol adherence
- Time management
- Team collaboration
- Effective communication
- Problem solving
Timeline
Home Health Aide
CRF First Choice
03.2026 - Current
Assistant Manager
AES Arbys
03.2023 - 01.2025
Residential house cleaning
Tinyas Cleaning
05.2010 - Current
GED -
North Decatur High School