Summary
Overview
Work History
Education
Skills
Phone
Timeline
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Clyde Joseph Jaffari

Mapusa

Summary

Dynamic professional with extensive expertise in customer service excellence and sales strategies, particularly at AK Custom Jewelers. Demonstrated success in elevating brand recognition and fostering financial growth. Highly skilled in Microsoft Office Suite, proficient in research and analysis, dedicated to providing outstanding client experiences.

Overview

16
16
years of professional experience

Work History

Customer service & Sales Associate

AK Custom Jewelers
Tukwila
10.2022 - 01.2024
  • My primary job was to assist customers in finding and purchasing jewelry, while also providing a positive and memorable shopping experience.
  • This includes greeting customers, presenting jewelry, answering questions, and assisting with the sale process, including payment and wrapping.

Front of the house Assistant Manager

Mirch Masala Indian Restaurant
Seattle
02.2021 - 12.2021
  • Handle the staff and Inventory for the kitchen.
  • Also in charge of front of house.

Administrative Assistant

Adult Family Home Solutions
Seattle
02.2018 - 01.2021
  • Company Overview: Website: https://adultfamilyhomes.org/
  • Part Time: Handled routine and advanced duties for other professionals.
  • Organize files, create correspondence, prepare reports and documents, manage calendars to schedule appointments, sort mail, prepare invoices and offer general staff support.
  • Also managed the Website.
  • Website: https://adultfamilyhomes.org/

Business Development Manager

Trigensoft Solutions Pvt. Ltd.
Pune
01.2020 - 12.2020
  • Helping the organization obtain better brand recognition and financial growth.
  • Involved in Sales and after Sales service.

Sales and Marketing Management Trainee

Cupini's Inc.
Kansas
03.2016 - 01.2017
  • Description of responsibilities and achievements.

Senior Customer Service Associate

WNS Assistance
Pune
06.2008 - 11.2010
  • Worked for TUI THOMPSON (United Kingdom) as a Senior Customer service Associate.
  • Sales and after-sales.

Education

Diploma of Education - Human Services, General

Alison
04.2025

Diploma of Education - Customer Service Management

Alison
04.2025

Diploma of Education - Logistics, Materials, and Supply Chain Management

Alison
04.2025

Diploma of Education - Tourism and Travel Services Management

Alison
04.2025

High School Diploma - Business/Managerial Economics

Delhi Board of Higher Secondary
01.2005

Junior High/Intermediate/Middle School Education - Field of Study

New Era high school
04.1997

Skills

  • Microsoft Office Suite
  • Customer service excellence
  • Research and analysis
  • Sales strategies

Phone

  • Mobile, 253-308-9258
  • International, +917972762669

Timeline

Customer service & Sales Associate

AK Custom Jewelers
10.2022 - 01.2024

Front of the house Assistant Manager

Mirch Masala Indian Restaurant
02.2021 - 12.2021

Business Development Manager

Trigensoft Solutions Pvt. Ltd.
01.2020 - 12.2020

Administrative Assistant

Adult Family Home Solutions
02.2018 - 01.2021

Sales and Marketing Management Trainee

Cupini's Inc.
03.2016 - 01.2017

Senior Customer Service Associate

WNS Assistance
06.2008 - 11.2010

Diploma of Education - Human Services, General

Alison

Diploma of Education - Customer Service Management

Alison

Diploma of Education - Logistics, Materials, and Supply Chain Management

Alison

Diploma of Education - Tourism and Travel Services Management

Alison

High School Diploma - Business/Managerial Economics

Delhi Board of Higher Secondary

Junior High/Intermediate/Middle School Education - Field of Study

New Era high school

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Clyde Joseph Jaffari