Cody Heckler
Hebron
Summary
Solid background diagnosing and resolving performance problems. Advises customers on preventive maintenance and configurations with potential to impact product performance. Proficient Field Service Supervisor successful at planning work, coordinating paperwork and facilitating communication. Proven skills in keeping customer satisfaction high, controlling inventory costs and applying technical knowledge to solve routine and complex problems. Looking for a challenging new position with room for career growth.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Field Service Supervisor
National Compressor Services
Toledo
06.2025 - Current
- Traveled to field locations to evaluate equipment and performance.
- Coordinated maintenance schedules for compressor systems across multiple client sites.
- Facilitated communication between clients and service teams to address concerns promptly.
- Explained and recommended service options to customers and detailed costs.
- Prepared detailed reports summarizing completed work orders and any unresolved issues.
- Established new territories for the company in Northwest Indiana & Chicagoland Illinois.
Senior Air Compressor Technician
Bulk Equipment
Michigan City
03.2024 - 06.2025
- Performed preventive maintenance and troubleshooting on compressors to ensure reliable operation.
- Serviced and repaired diverse makes and models of compressed air equipment, ensuring optimal performance and reliability.
- Coordinated service and repair downtime to minimize operational disruptions and maintain equipment availability.
- Trained junior technicians on protocols, repairs, and equipment commissioning to enhance team capabilities.
- Worked closely with suppliers to order required parts for repairing or replacing faulty components in a timely manner.
Shift Lead
Phoenix Global
Burns Harbor
05.2022 - 03.2024
- Repaired engines, transmissions, hydraulic systems, brakes, and other components of heavy machinery.
- Maintained and repaired heavy machinery to ensure optimal performance.
- Performed routine preventative maintenance on heavy equipment including oil changes, lubrication of parts, and engine tune-ups.
- Troubleshot electrical systems on heavy machinery.
- Performed routine inspections to identify potential problems in equipment.
- Documented repair work and maintenance activities in detailed reports.
- Trained junior mechanics on safe operating procedures and best practices.
Remote Service Technician
Ingersoll-Rand
Elmhurst
09.2019 - 04.2022
- Maintained certifications and completed in-depth training on commonly-serviced equipment, systems and components.
- Performed preventive maintenance and addressed unscheduled service needs to ensure optimal equipment performance.
- Followed established job site safety rules, OSHA guidelines and company safety policies and procedures.
- Monitored complex machinery operations to adjust settings, identify malfunctions, and conduct root cause analysis on issues.
- Traveled throughout Northern Indiana and the Chicago area for air compressor repair, maintenance, and troubleshooting.
CNC Machine Operator
Sugar Steel Corporation
Chicago Heights
11.2018 - 09.2019
- Kept parts within close tolerances of design standards to maintain optimal quality.
- Changed out aging tools, fixtures and offsets.
- Monitored and adjusted processes or equipment to improve quality and productivity.
- Performed routine maintenance on machines and monitored usage to reduce parts breakdown.
- Loaded and unloaded machines to prevent expensive equipment issues.
- Transfer commands from servers to CNC modules using computer network links.
Production/Warehouse Operator
AM Stabilizers Corporation
Valparaiso
01.2014 - 11.2018
- Operated machinery to manufacture and package product.
- Trained in warehouse procedures to unload and load semi-trucks as well as prepare product for shipment.
- Instrumental in improving machine performance as well as diagnosing problems with machinery.
- Exceeded production records for product manufactured and product packaged.
- Utilized material warehouse management system to ascertain catalog number, size, color and quantity of merchandise to pick from bins or shelves.
Automotive Service Technician
Heinold & Feller Tire
Valparaiso
08.2013 - 01.2014
- Adjusted, repaired or replaced defective automotive parts.
- Wrote up detailed repair orders outlining actions and estimated costs.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety.
- Inspected vehicles to assess damage and plan for repairs and new parts.
Education
Highschool Diploma -
Kouts High School
Kouts, Indiana01-2013
Skills
- Testing and analysis
- Diagnostics expertise
- Technical troubleshooting
- Component troubleshooting
- Preventive maintenance
- Rotary air compressor repair
- Oil-Free rotary air compressor repair
- Reciprocating air compressor repair
- Client relations
- Problem solving
- Field service
- Operational management
Certification
- Contact Cooled Rotary Air Compressor Certification, Ingersoll-Rand, 01/01/19
- Variable Speed Drive Certification, Ingersoll-Rand, 01/01/21
- Oil-Free Certification, Kaishan, 01/22/2026
Hobbies and Interests
- Restore classic cars and trucks.
- Restore antique farm equipment.
Timeline
Field Service Supervisor
National Compressor Services
06.2025 - Current
Senior Air Compressor Technician
Bulk Equipment
03.2024 - 06.2025
Shift Lead
Phoenix Global
05.2022 - 03.2024
Remote Service Technician
Ingersoll-Rand
09.2019 - 04.2022
CNC Machine Operator
Sugar Steel Corporation
11.2018 - 09.2019
Production/Warehouse Operator
AM Stabilizers Corporation
01.2014 - 11.2018
Automotive Service Technician
Heinold & Feller Tire
08.2013 - 01.2014
Highschool Diploma -
Kouts High School