Cody Houser
Clayton
Summary
A professionally trained Volvo/Mack Diesel Service Technician with the knowledge and skills required to diagnose and repair malfunctions in complete mechanical and electrical systems. Ability to effectively document customer issues and complaints (including warranty operations) for ongoing cases. Always ensuring to advocate for the customer to keep their satisfaction within the business.
Overview
16
16
years of professional experience
Work History
Diesel Technician
McMahon Truck Centers
02.2023 - Current
- Diagnosed and repaired diesel engines.
- Conducted routine maintenance on heavy-duty trucks.
- Maintained safe working conditions by keeping shop areas clean and free from unneeded items.
- Completed warranty services and submitted required paperwork.
- Utilized diagnostic tools and software to identify electrical mechanical issues accurately and efficiently.
- Mentored junior technicians.
- Troubleshot systems, traced problems and diagnosed root causes.
- Performed DOT safety inspections.
Diesel Technician
M&K Truck Center
07.2015 - 02.2023
- Maintaining lease/customer trucks
- Repair of heavy, medium and light duty trucks: Mack, Volvo, Hino, and Isuzu
- Solving diagnostic problems including but not limited to leaks, malfunctioning components, drive line issues, brake/wheel end issues etc.
Diesel Technician
Stoops Freightliner
04.2014 - 06.2015
- 36 weeks of training – 6 weeks each with 6 different mentors including pre-delivery inspections, PM services, transmissions, diagnostics, and general work.
- Duties around the shop such as operating a tow motor to bring trucks in to the shop, and operating a forklift to bring in shop supplies.
Landscape Worker
Butlers Garden Center
07.2013 - 12.2014
- Operated equipment
- Filled trucks with mulch and supplies for the day
- Transported and supervised team
- Plowed snow and salted during the winter
United States Marine
United States Marine Corps
10.2009 - 07.2013
- USMC 0311 Infantry
- Led small teams in high-pressure environments to execute missions effectively.
- Developed and implemented training programs for junior Marines.
- Maintained required level of proficiency in use of firearms.
- Trained in small arms, anti-armor and indirect fire weapons.
- Completed Infantry Team Leaders Course
Automotive Detailer
Danville Chrysler Dodge & Jeep
07.2009 - 09.2009
- Performed thorough interior and exterior detailing of vehicles.
- Assisted in pickup and delivery of customer vehicles.
Education
Diploma of Occupational Studies Degree - Daimler Trucks North America and Diesel / Industrial Technology
Universal Technical Institute (UTI)
Lisle, Illinois04.2015
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Danville Community High School
Danville, IN01.2009
Skills
- Preventive Maintenance
- Fuel system repair
- Workplace safety
- Exhaust system repair
- Troubleshooting skills
- Equipment inspection
- Diesel engine expertise
Accomplishments
Volvo Professional and Expert Level Technician Status.
Timeline
Diesel Technician
McMahon Truck Centers
02.2023 - Current
Diesel Technician
M&K Truck Center
07.2015 - 02.2023
Diesel Technician
Stoops Freightliner
04.2014 - 06.2015
Landscape Worker
Butlers Garden Center
07.2013 - 12.2014
United States Marine
United States Marine Corps
10.2009 - 07.2013
Automotive Detailer
Danville Chrysler Dodge & Jeep
07.2009 - 09.2009
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Danville Community High School
Diploma of Occupational Studies Degree - Daimler Trucks North America and Diesel / Industrial Technology
Universal Technical Institute (UTI)
AWARDS
UTI Excellent Attendance, UTI Director’s Honor List – Four Times, UTI Student of the Course: Hydraulic Applications
MILITARY
- Branch: United States Marines
- Highest Rank: LCPL
- From: 07/2009
- To: 07/2013
- Current Status: Honorable Discharge
- Awards Certifications: Team Leaders Course Award Certificate