Col Arjun Prashar (Retd)

• Formulation of GTM strategy for new markets to achieve a competitive advantage - capability and product correlation, channel operations and customer identification and reach.
• Risk Management through process control.
• Delivery Management of projects across geographies including proposals, project seeding and execution, cost negotiations and governance. Currently handling engagements worth USD 5-10 Mn a year for organic and synergy customers.
• Providing Leadership to cross functional teams, project managers and biz dev teams for client & stakeholder management. Team building, resource control, skill alignment and defining ways of working for partners across markets and internal business teams.

• Client communication and customer success.
• Scoping, pitching, estimations, proposals and RFP responses, market & competitor analysis, tech identification, development process control and delivery.
• Partnered with several MNCs across Finance, Healthcare and Service industries to formulate a digital strategy for enhancing their customer experience, internal efficiency and addressing KPIs through process flow optimization, integration of right technology and implementations.
• Identified, recruited and nurtured teams for multiple projects across domains by aligning skillsets with product vision. Managed large teams across geographies (US, EMEA, APAC and ANZ) including stakeholder management and performance alignment.
• Worked on multiple projects with onshore and offshore cross functional teams providing leadership and ensuring overlap and quality in consonance with customer vision.
• Process & control optimization through Lean Six Sigma and Agile methodologies. Formulated internal governance framework for projects to include feedback mechanisms, project health including burn and bottom line indicators.
• Coordinated and participated in multiple steering committees for stakeholder and internal sync, progrep and alignment.

• Formulated Business Strategy & Model for providing world-class healthcare consultancy services while keeping social and ecological issues at the forefront
• Utilized Strategic Service Management framework to establish evaluation and monitoring mechanisms, SOP’s and procedures in concert with government regulations
• Enhanced customer engagement to optimize business performance to deliver 80 percent improvement in bottom line within six months without compromising on quality of service delivery
• Directed various teams to work in concert through cross-functional procedures and devised training, motivation and skill related programs to enhance output and satisfaction
• Recruited and managed the new team of employees in conjunction with the organizational vision & culture

• Mentored Military Leaders from over 40 countries and officers from IAS, IRS and other civil services in Leadership, Strategy, Design, Operational art, geostrategy and security and Decision Making at the premiere and prestigious Defence Services Staff College, Wellington
• Practiced and taught decision making tools, joint planning procedures, conducted team building exercises, formulated cross functional tools for synergy across services
• Encouraged use of Research Tools and Methodology to develop thinking and reasoning skills
• Formulated new training programs for Leaders based on new technologies, resources and best practices
• Launched & established validation standards for various disciplines to help in evaluation and monitoring of mentees
• Students mentored won numerous awards including best student thrice

• Strategic Leadership: Command, & Strategic Leadership of an Operational Fighting Unit of over 700 personnel and equipment worth INR 400 Crores, in sensitive operational conditions
• Operations Management: Planned, trained and validated operational readiness on a day to day basis and efficiency of both men and material by formulating exercises, war-games, brainstorming sessions, training capsules and validation practices
• Process Management: Formulated and established SOPs for streamlining processes and procedures as per existing regulations utilizing state of the art technology and automation especially in inventory management thereby reducing access time by over 25 percent to enhance operational readiness.
• Project Planning: Coordinated, planned, and managed budgets for infrastructure projects, focusing on Greenfield initiatives valued at INR 200 Cr across western border states. Budgeting, establishing milestones and procurement of inventory worth INR 2 Crores each year in concert with controlling departments and vendors for sustaining operations
• Project Management: Execution of over INR 5 Crores to construct office spaces, living accommodation and equipment garages while ensuring environmental sustenance and improvement of ecosystem.
• Habitat Establishment: Partnered with stakeholders to establish habitats for 5,000+ troops
• Logistic Management: Planning & monitoring for operations over 1000 km - including inventory control, stocking, demand and movement of essential stores and equipment in multimodal form by air & land
• Human resource & Leadership function - Designed leadership and team building activities and establishing standards for alignment with ethos and traditions. Conducted reviews, career planning, skill enhancement and job profiling according to aptitude for over 700 personal
• Facility Management & Environmental Policies: Area security including installation, monitoring and coordination and automated response mechanisms worth 10 Cr and formulation of related SOPs. Implemented policies on afforestation, water conservation, sewage treatment, and solar energy.
• Assets Maintenance & Safety Regulation: Projected requirements for asset maintenance at ₹150 Cr annually. Developed SOPs for asset safety, validated completed works subject technical experts, and obtained completion certificates.
• Audit Coordination: Coordinated audits by the Comptroller and Auditor General of India.

Office Administration (Procurement, Provisioning & Vendor Management)

• Procurement Analysis: Analysed past procurements to determine scales, inventory, and budget needs.

• Provisioning Cycles: Managed quarterly or half-yearly provisioning cycles for economical & resourceful inventory

management.

• Inventory Management: Compiled and categorized inventory of installations to include annual stock-taking to

assess equipment conditions.

• Vendor Selection: Researched and selected firms for AMC.

Contract Management & AMC

• Contract Handling: Managed contracts for construction, outsourcing, stores, AMCs, and hired transport.

• Tender formulation: Ensured well-calibrated scopes, requirements, and tasks, adhering to mandated rules.

• Bid Analysis: Conducted bid analysis (Technical & Financial) and ensured prudent financial decisions.

Human Resource & Material Management

• HR Leadership: Led HR functions for 500 personnel, driving policy formulation, talent management,

performance management, grievance redressal, employee wellness, compliance & change initiatives.

• Training & Development: Developed Training & Development programs, improving employee satisfaction

and retention by 25%.

• Performance Monitoring: Monitored staff performance for smooth administrative and operational

functioning to include guidance, encouragement and motivation.

• School Administration: Coordinated administration of Army Public Schools across three military stations.

• Transport Management: Oversaw transport management for 1000+ vehicles.

• CSR Activities: Conducted CSR activities for community engagement.

• Disaster Relief: Coordinated disaster relief in upper Assam during floods, aiding 3000+ individuals.

Governance, Risk Management & Compliance (GRC)

• Risk Assessment: Conducted risk assessments, established organizational risk culture, and implemented risk reduction initiatives.

• Security Policies & Protocols: Developed and enforced security policies and guidelines with implementation of

security protocols to safeguard personnel, assets, and information.

• Technology Oversight: Oversaw security technologies including surveillance and access control systems.

• Incident Investigations: Conducted investigations to identify root causes and offer viable and effective solutions

• Stakeholder Liaison: Fostered relationships with law enforcement, security vendors, and other stakeholders.

• Asset Protection: Managed cyber and physical security measures.