COLE TILLAWI
Zionsville
Summary
Proven team leader with expertise in precision workmanship and active listening, honed at Enterprise Car Rental. Excel in communication and adaptability, driving customer satisfaction and operational efficiency. Successfully coordinated teams, enhancing service quality and customer relations. Recognized for critical thinking and hardworking nature, consistently exceeding expectations in dynamic environments.
Overview
6
6
years of professional experience
Work History
DETAILER & DRIVER
ENTERPRISE CAR RENTAL
Carmel
06.2024 - Current
- Clean, detail, and prepare vehicles for customer rentals.
- Transport vehicles between branches and service shops.
- Support team workflow, and maintain service quality.
- Learned to work long hours everyday
CAR WASH ASSOCIATE
PRIME CARWASH
Carmel
12.2020 - 10.2021
- Trained to work with a team as well as lead a team by being a part of a three man team to clean the interior of cars
- Coordinated to create strong relations with customers being the quality control (QC) of cars and ensuring positive feedback by greeting customers and letting them leave happy
- Attained the skill to work in multiple positions such as QC, directing the tunnel of the wash, as well as being a normal car wash associate
FRONT HOUSE EMPLOYEE
CHICK-FIL-A
Whitestown
09.2019 - 10.2020
- Discovered customer service through taking orders and handling complaints
- Handled money at the cashier as well through the drive thru
- Developed good cleaning skills through cleaning around the restaurant such as tables, floors, and counters
- Strengthened to work at a quick pace through bagging the food in time, stocking everything that the restaurant needed, and making desserts
Education
High school or equivalent -
ZIONSVILLE COMMUNITY HIGH SCHOOL
Zionsville, IN06.2022
Bachelor of Science - Comprehensive Design
INDIANA UNIVERSITY
Bloomington, INSkills
- Communication
- Team collaboration
- Adaptability
- Active listening
- Critical thinking
- Hardworking
- Precision workmanship
Accomplishments
Elite Performer Award, July 2024 Matrix & September 2024 Matrix - Top detailer in the State
Timeline
DETAILER & DRIVER
ENTERPRISE CAR RENTAL
06.2024 - Current
CAR WASH ASSOCIATE
PRIME CARWASH
12.2020 - 10.2021
FRONT HOUSE EMPLOYEE
CHICK-FIL-A
09.2019 - 10.2020
High school or equivalent -
ZIONSVILLE COMMUNITY HIGH SCHOOL
Bachelor of Science - Comprehensive Design
INDIANA UNIVERSITY