Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Coleton Christy

Lebanon ,IN

Summary

Field service professional with proven track record in technical diagnostics and repair. Adept at delivering reliable solutions and maintaining high standards in service delivery. Strong focus on team collaboration and achieving results with flexibility to adapt to changing needs. Skilled in equipment maintenance, technical troubleshooting, and customer relations.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Field Service Technician

MacAllister Rentals
09.2019 - Current
  • Diagnosed and repaired rental equipment to ensure optimal performance and customer satisfaction.
  • Conducted routine maintenance on machinery, enhancing reliability and reducing downtime.
  • Collaborated with team members to streamline service processes, improving workflow efficiency.
  • Trained junior technicians on safety protocols and equipment handling best practices.
  • Assisted customers with troubleshooting issues, fostering strong client relationships through effective communication.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Followed safety procedures to avoid injuries in field.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
  • Achieved high level of customer trust, consistently providing clear explanations of technical issues and steps taken to resolve them.

Diesel Technician

Pearson Ford
08.2017 - 09.2019
  • Diagnosed and repaired diesel engines, ensuring optimal performance and compliance with industry standards.
  • Ensured compliance with environmental regulations by properly disposing waste materials from automotive diesel repair jobs according to established guidelines.
  • Implemented cost-saving measures by accurately diagnosing issues on the first attempt, reducing time spent on unnecessary repairs or part replacements.
  • Conducted comprehensive inspections of vehicles post-repair, guaranteeing quality control measures met or exceeded industry standards.
  • Delivered exceptional service to customers through clear communication about necessary repairs or maintenance tasks required for their vehicles.
  • Enhanced vehicle performance by conducting thorough diesel engine diagnostics and repairs.
  • Increased customer satisfaction by providing timely and accurate estimates for repair work on their diesel vehicles.
  • Troubleshot electrical system issues in diesel-powered vehicles, resolving problems efficiently to minimize disruptions in vehicle operation for clients.

Technician

Bill Estes Chevrolet
08.2015 - 05.2016
  • Collaborated with team members to streamline repair processes, improving shop efficiency.
  • Conducted routine maintenance services, enhancing vehicle reliability and safety standards.
  • Diagnosed and repaired complex automotive systems, ensuring optimal vehicle performance.
  • Implemented quality control measures for repairs, leading to enhanced customer satisfaction.

Parts Specialist

Oreilly Auto Pats
05.2014 - 08.2015
  • Managed inventory levels to ensure optimal stock availability and reduce backorders.
  • Analyzed parts demand patterns to improve order accuracy and fulfillment efficiency.
  • Coordinated with suppliers to expedite parts procurement and minimize lead times.
  • Developed training materials for new staff, enhancing onboarding process effectiveness.

Education

Lebanon Senior High School
Lebanon Indiana

Skills

  • Problem-solving
  • Troubleshooting and repair
  • Positive attitude
  • Field repairs
  • Customer service
  • Preventive Maintenance
  • Technical troubleshooting
  • Electrical troubleshooting
  • Schematic interpretation
  • Relationship building
  • Vehicle maintenance
  • Accountability and work ethic
  • Work orders

Certification

  • Cat applied failure analysis
  • Cat tier 4 final
  • Technology 1
  • Multiquip
  • Broderson crane
  • Sullair 185/375
  • JLG Skytrack
  • JLG electric scissor and booms
  • JLG ultraboom
  • JLG 1250ajp
  • JLG 1500/1850
  • MEWP
  • TELHANDLER OPERATOR TRAINING
  • MSHA PART 46&48
  • CPR & FIRST AID
  • FORKLIFT
  • BASIC ELECTRICAL

Timeline

Field Service Technician

MacAllister Rentals
09.2019 - Current

Diesel Technician

Pearson Ford
08.2017 - 09.2019

Technician

Bill Estes Chevrolet
08.2015 - 05.2016

Parts Specialist

Oreilly Auto Pats
05.2014 - 08.2015

Lebanon Senior High School

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Coleton Christy