Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Colin Lacour-McGraw

Goshen

Summary

Dedicated professional with a background in security and customer service. Known for integrity and effective communication, excels in managing crowd control and building strong customer relationships. Aiming to contribute to a safe and enjoyable environment in high-energy venues.

Overview

7
7
years of professional experience

Work History

Bouncer

The Chug
Muncie
05.2023 - 05.2026
  • Monitored venue for safety and security during high-capacity events, ensuring patron well-being.
  • Checked identification to verify age before granting entry to patrons.
  • Managed crowd control to maintain safety and enhance overall patron experience.
  • Responded quickly to altercations, de-escalating conflicts among patrons.
  • Cultivated strong customer relationships through consistent engagement and exceptional service.

Guardsman

Army National Guard Indiana
Muncie
11.2023 - 06.2025
  • Completed day-to-day duties accurately and efficiently.
  • Prioritized and organized tasks to efficiently accomplish goals.
  • Collaborated closely with team members to achieve objectives and meet deadlines.
  • Worked with cross-functional teams to achieve goals.
  • Maintained updated knowledge through continuing education and advanced training.
  • Underwent medical separation due to health reasons during advanced individual training.

Front Staff

McCalisters Deli
Muncie
05.2023 - 12.2024
  • Developed training program for new staff on food handling and customer service protocols, enhancing team readiness.
  • Established and nurtured collaborative relationships with peers and upper management to enhance communication.
  • Welcomed incoming customers and provided tailored support, ensuring positive experiences.

Factory Worker

Patrick Industries
Goshen
05.2020 - 08.2021
  • Gained seasonal employment experience during summers of 2020 and 2021
  • Inspected products for defects, ensuring quality standards and reporting issues to supervisors.
  • Collaborated with team members to optimize production schedules, enhancing workflow efficiency.
  • Followed standard operating procedures for efficient workflow management.
  • Sorted and packaged products for processing or shipment, maintaining accuracy and adherence to timelines.

Pool Cleaner

Bontrager Pools
Goshen
03.2019 - 08.2019
  • Monitored water chemistry and adjusted chemical levels to maintain safe swimming conditions for patrons.
  • Ensured pool cleanliness by skimming debris and vacuuming surfaces to provide a safe and inviting environment.
  • Coordinated with team members to complete scheduled services on time, enhancing overall service reliability.

Education

Bachelor of Science - General History

Ball State University
Muncie, IN
12-2025

High School Diploma -

Northridge High School
Middlebury, IN
05-2019

Skills

  • Patron management
  • Situational awareness
  • Conflict resolution
  • Effective communication
  • Team collaboration
  • Project management
  • Critical thinking
  • Integrity and honesty

Affiliations

  • ROTC at Ball State University (Jan 2022 - May 2024)

Timeline

Guardsman

Army National Guard Indiana
11.2023 - 06.2025

Bouncer

The Chug
05.2023 - 05.2026

Front Staff

McCalisters Deli
05.2023 - 12.2024

Factory Worker

Patrick Industries
05.2020 - 08.2021

Pool Cleaner

Bontrager Pools
03.2019 - 08.2019

Bachelor of Science - General History

Ball State University

High School Diploma -

Northridge High School
Colin Lacour-McGraw