Summary
Overview
Work History
Education
Skills
Timeline
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Colin Pease

Greenwood

Summary

I would say the best way to describe myself would be a hardworking, creative individual who puts their all into the work they are doing. Due to my background in physics and mathematics I feel that my problem solving and overall understanding of tasks is quite good. I would also say I know my limits and while I push those limits to strive for a better version of myself, I do not push to the point of break or burnout. I do have a break in my work log. My dad had a stroke and I took some time to help him get back to a place where he can walk, talk, and write by himself by re-teaching him all of that and going through therapy with him.

Overview

4
4
years of professional experience

Work History

Assistant Manager, Customer Service

Bed Bath & Beyond
03.2021 - 07.2021
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Kept the floor and shelves stocked and rotated product for better sales performance.
  • Assisted with pricing questions, inventory availability and changes to existing order and shipping information.

Package Handler

FedEx
08.2020 - 12.2020
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Proved successful working within tight deadlines and a fast-paced environment.

Cashier

Walmart
08.2017 - 08.2020
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Built relationships with customers to encourage repeat business.
  • Trained cashiers to preform their duties accurately and effectively.
  • Prevented loss of product and theft of product.

Education

Bachelor of Science - Astrophysics

Butler University
Indianapolis, IN
05-2026

Associate of Science - General Studies

Ivy Tech Community College of Indiana
Indianapolis, IN
05-2018

Skills

  • Innovation and creativity
  • Good work ethic and time management skills
  • Problem-solving and critical thinking skills
  • Above average computer skills
  • Customer service expertise
  • Training and mentoring
  • Microsoft outlook, word, and Excel
  • Research and due diligence
  • Shipping, receiving, and warehousing

Timeline

Assistant Manager, Customer Service

Bed Bath & Beyond
03.2021 - 07.2021

Package Handler

FedEx
08.2020 - 12.2020

Cashier

Walmart
08.2017 - 08.2020

Bachelor of Science - Astrophysics

Butler University

Associate of Science - General Studies

Ivy Tech Community College of Indiana
Colin Pease