Conner Becerra
Greenwood
Summary
Highly personable and skilled in customer service, with a background as a host in restaurant and venue settings. Possess strong organizational skills to get tasks done by a given date. Refuses to leave assignments undone. Ability to work effectively under pressure, while still delivering high-quality results. Currently in undergraduate classes for mechanical engineering. Desires to learn about any application of engineering that would make the world better in any way.
Overview
5
5
years of professional experience
Work History
Host
Shallos Restaurant
Greenwood
08.2024 - Current
- Greeted customers.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Monitored dining area to assess server capacity and estimate wait times.
Food Runner
Ale Emporium
Greenwood
08.2023 - 04.2024
- Supported the kitchen staff by restocking supplies and preparing ingredients during peak times.
- Organized food orders and ensured accuracy of items served to customers.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
Shift Leader
TopGolf
Fishers
07.2022 - 07.2023
- Monitored employee performance to ensure compliance with company policies and procedures.
- Supervised and led employees to maintain productivity and customer service levels.
- Trained new employees on company policies, operational procedures, and customer service standards.
Crew Member
Penn Station
Fishers
03.2020 - 06.2021
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Cart Pusher
Kroger
Fishers
07.2020 - 03.2021
- Retrieved grocery carts from parking lot and returned to appropriate areas.
- Bagged customer items in alignment with industry best practices.
Education
High School Diploma -
Fishers High School
Fishers, IN04-2022
Some College (No Degree) - Mechanical Engineering
Indiana University, Purdue University Indianapolis
Indianapolis, INSkills
- Problem solving
- Operational efficiency
- Time management
- Customer engagement
- Critical thinking
- Data entry
- Cultural awareness
- Calm under pressure
Affiliations
Participated in a few design projects throughout undergrad classes:
- Trebuchet Project (Introduction to engineering)
- Design Project (Using the design process)
- Mechanism Project (Design and Analyze a mechanism)
Languages
French
Limited
Accomplishments
Maintained around a 3.6 GPA in high school.
Currently maintaining a 3.78 GPA for college.
Timeline
Host
Shallos Restaurant
08.2024 - Current
Food Runner
Ale Emporium
08.2023 - 04.2024
Shift Leader
TopGolf
07.2022 - 07.2023
Cart Pusher
Kroger
07.2020 - 03.2021
Crew Member
Penn Station
03.2020 - 06.2021
High School Diploma -
Fishers High School
Some College (No Degree) - Mechanical Engineering
Indiana University, Purdue University Indianapolis
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