Summary
Overview
Work History
Education
Skills
References
Timeline
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Connor German

Lagrange

Summary

Dynamic and dependable professional with a proven track record at Foltz Bakery, combining customer service expertise. Proficient in Microsoft Office Suite, including Excel for inventory tracking and reporting, with experience in vendor coordination and accurate stock management. Skilled in time management, I foster a positive and efficient work environment while supporting both operational needs and customer satisfaction. Eager to learn and adapt, I thrive in both fast-paced and slow-paced settings.

Overview

4
4
years of professional experience

Work History

Manager

Foltz Bakery
02.2022 - 03.2025
  • Managed and created a weekly schedule.
  • Sent out and tracked invoice and payments.
  • Maintained a professional, organized, and safe environment for employees and patrons.
  • Tracked data for orders using Microsoft Suite.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Improved marketing to attract new customers and promote business.
  • Answered 20+ phone calls daily.

Overnight Stocker

Meijer
05.2022 - 06.2024
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.

Team Lead

Kroger
03.2021 - 07.2022
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Maintained Clicklist customer satisfaction.
  • Picked groceries from floor for online customer orders.

Education

High School Diploma -

Concord High School
Elkhart, IN
05-2022

No Degree - Psychology

Goshen College
Goshen, IN

Skills

  • Customer service
  • Team leadership
  • Proficient in Microsoft Office Suite for reporting, data tracking, and communication
  • Time management
  • Verbal and written communication
  • Active listening
  • Eager to Learn
  • Friendly, positive attitude
  • Dependable and responsible

References

Christopher Boyles

Owner of Foltz Bakery

260-336-1730

Sonja Wilcox

Meijer Manager

574-320-2278

Dezerae Seacrest

Kroger Supervisor

574-226-8405

Timeline

Overnight Stocker

Meijer
05.2022 - 06.2024

Manager

Foltz Bakery
02.2022 - 03.2025

Team Lead

Kroger
03.2021 - 07.2022

High School Diploma -

Concord High School

No Degree - Psychology

Goshen College

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Connor German