Connor Lane
Edinburgh
Summary
25 Year old graduate with a Working Holiday visa moving to the Central Coast area in September, also looking to study part time. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Hotel Maintenance Engineer
Inn Hotels
05.2024 - Current
- Created detailed reports on maintenance activities, allowing management to make informed decisions regarding resource allocation and capital improvement planning.
- Streamlined communication between front desk staff and maintenance team, ensuring that guests'' concerns were addressed quickly and efficiently.
- Maintained accurate records of all completed work orders, inventory levels, and warranty information for easy reference during audits or future repairs.
- Reduced downtime of critical equipment through regular inspections and timely repairs.
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
Lanscaper/Landscape Gardener
Blackhall Gardening Services
02.2024 - 05.2024
- Ensured compliance with all safety regulations while performing work duties
- Coordinated with other contractors for installation of materials needed for landscaping jobs
- Communicated effectively with clients about project progress updates or changes required
- Planned and designed outdoor living spaces, including patios, decks, pathways and water features
- Maintained existing landscapes by pruning, weeding and fertilizing plants
- Selected appropriate plant material based on climate conditions of the region.
Courier Dispatcher
DPD
11.2023 - 02.2024
- Coordinated daily delivery schedules for couriers
- Monitored driver performance, including speed, accuracy, and safety of deliveries
- Delivered up to 150 stops per day to both business' and residential homes.
- Communicated with customers regarding pickup and delivery times
- Resolved any issues that arose during the course of a delivery
- Ensured compliance with company policies and procedures related to transportation operations
- Answered customer requests with information about product availability, shipping information and status updates.
Lift Operator
Whistler Blackcomb
09.2022 - 09.2023
- Maintained daily log of lift operations and safety inspections
- Operated 36 chairlifts that Whistler Blackcomb has to offer for its guests.
- Assisted passengers in loading and unloading safely from lifts.
- Completed regular snow clearing duties around base area as needed
- Operated chairlift control panel, monitored speed settings and adjusted accordingly based on load capacity and weather conditions
- Trained new employees on operating procedures for lifts, safety protocols and customer service techniques
- Started lift each morning and performed safety inspections
- Responded to emergencies in calm and helpful way.
Landscaper
Yard Ventures Inc.
07.2022 - 10.2022
- Planned and designed landscaping projects to meet customer needs and preferences
- Applied fertilizers and pesticides according to safety regulations
- Built retaining walls using stones or bricks for stability purposes
- Operated machinery such as bobcats or tractors when necessary
- Provided knowledgeable advice about plant selection for customers' landscapes
- Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
Ramp Service Agent
Worldwide Flight Services
02.2022 - 07.2022
- Checked aircraft documents and ensured proper paperwork was completed prior to departure
- Performed aircraft fueling, de-icing, lavatory servicing, water servicing, and cargo loading and unloading
- Loaded and unloaded baggage and freight from aircraft in a safe manner according to regulations
- Followed safety procedures while operating ground service equipment such as tugs, belt loaders, container loaders
- Assisted passengers with special needs when boarding or disembarking an aircraft.
Catering Staff Member
Splendid Events UK
08.2021 - 04.2022
- Assisted catering manager with setting up the event space and ensuring all necessary items were present
- Served beverages, appetizers, entrees, salads, desserts
- To guests during the event as needed
- Performed general cleaning tasks around the event space including wiping down surfaces and sweeping floors when necessary
- Communicated effectively with other members of the catering staff throughout events to ensure a smooth flow of operations.
Bartender
Espionage - G1 Group
03.2017 - 09.2017
- Greeted customers and provided excellent customer service
- Prepared alcoholic and non-alcoholic beverages according to recipe standards
- Maintained inventory of liquor, beer, wine, and other beverage items
- Resolved customer complaints in a professional manner
- Performed opening and closing duties including restocking supplies
- Managed cash drawer at the end of each shift ensuring accuracy of funds received
- Developed good working relationships with fellow employees through effective communication
- Prepared cocktails from bar recipes and served wine, draft and bottled beer
- Trained new bartenders on drink preparation and upselling techniques.
Education
Bachelor of Arts - International Business And Marketing
University of Dundee
Dundee, Scotland06.2021
High School Diploma -
Stewart's Melville College
Edinburgh, Scotland12.2016
Skills
- Route Planning Expertise
- Customer Service-Oriented
- Quick Learner
- Deadline-Driven
- Schedule Management
- Customer Relations
- Training New Hires
- Stress Tolerance
- Critical Thinker
Timeline
Hotel Maintenance Engineer
Inn Hotels
05.2024 - Current
Lanscaper/Landscape Gardener
Blackhall Gardening Services
02.2024 - 05.2024
Courier Dispatcher
DPD
11.2023 - 02.2024
Lift Operator
Whistler Blackcomb
09.2022 - 09.2023
Landscaper
Yard Ventures Inc.
07.2022 - 10.2022
Ramp Service Agent
Worldwide Flight Services
02.2022 - 07.2022
Catering Staff Member
Splendid Events UK
08.2021 - 04.2022
Bartender
Espionage - G1 Group
03.2017 - 09.2017
Bachelor of Arts - International Business And Marketing
University of Dundee
High School Diploma -
Stewart's Melville College
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