DEEPTI GAWRI
Business & People Management
Gurugram
Summary
Seeking assignments in Business HR & Operations with a growth oriented organization preferably in Gurugram
PROFESSIONAL SNAPSHOT
- A result oriented professional with over 15 years of experience in the areas of Relationship Management, Talent Acquisition, Manpower Planning and Performance Management.
- Presently associated with KUSE, Gurugram as HR & Operations Head. Participate in regular business reviews, vendor relationship management activities, workforce planning and budget activities in coordination with internal teams.
- Conversant with Employee Relations, Employee Induction,Process & Polices Implementation, Compliance Management, etc Experience in managing operations for driving business by effective relationship management and delivery of value added service.
- Possess strong people leadership abilities and understanding of organization dynamics related to building and motivating teams for successful execution and adherence.
- Abilities in identifying & adopting emerging trends & addressing industry requirements to achieve organizational objectives.
- Worked closely with various internal departments to understand business requirements, implement new processes and contribute to ongoing process improvements.
- A reasonable level of numeracy with a standard of personal integrity and decisiveness, in addition to problem-solving and influencing skills.
Overview
15
15
years of professional experience
1
1
Language
Work History
HR & Operations Head
KUSE
05.2015 - Current
- Experience of 6 Years in understanding business requirements, managing end to end recruitment
- Responsible for manpower planning in consultation with heads of different departments
- Conducting performance review programs on timely basis
- Identifying training needs, arranging training sessions on skill development, new policy implementation
- Counseling, mentoring employees to meet the organizational objectives
- Review policies and SOP’s periodically to ensure a positive work environment
- Design & execute customized, full cycle recruitment plan, partnering closely with teams to achieve the best results possible
- Taking Exit Interviews of all the employees to identify the cause of attrition
- Proficient at team building and strong administrative skills
- Handling consultant grievances, ensuring quick resolutions to attain high level of satisfaction
- Responsible for managing Internal & External Job Posting process
- Participate in regular business reviews, vendor relationship management activities, workforce planning and budget activities in coordination with internal teams
- Directly manage staffing vendors, negotiating contracts and managing monthly invoicing process
- Execute programs against project, change management and business readiness plans
- Oversight to ensure guidelines and standards are met and processes are in place
- Training and continuous education of recruiting staff including new recruiter on- boarding
- Prepare and provide feedback to associates and handle customer complaints/escalations
- Ensures operational excellences, triaging key issues that arise during the recruitment process
- Assist with planning and logistics of recruitment events like campus drive as needed
- Identify operational issues, Improvement opportunities, develop and drive appropriate action plans
- Responsible for seamless end to end experience of candidate and business.
Business Operations Manager
GREENREV VENTURES PVT. LTD
05.2008 - 05.2015
- Facilitates and lead meetings and key initiatives with business, and with the recruitment team that will continuously improve and scale our recruitment operations and results
- Establish and maintain meaningful relationship with management and key cross-functional stakeholders in the company internally
- Coordinating cross-functionally and extending support whenever required, across domains
- Overside to ensure guidelines and standards are met and processes are in place
- Supervising overall functioning of processes, identifying improvement areas and implementing adequate measures
- Evaluating individual capabilities and developing work direction and plan
- Interacting with the internal teams,vendors requirement gathering and execution
- Strategically allocating the tasks to the team for managing multiple projects and clients effectively
- Proficiency in managing process operations entailing mapping of business processes and requirements
- Analysing project reports, planning and creating solutions for achieving the desired outcome.
Unit Manager
ICICI Prudential Life Insurance Company
Lucknow
05.2007 - 02.2008
- Received Gold Medal & Trophy embarked with name for 100% activation of team.
Education
MBA - International Business
Amity Business School
BBA - Finance
Babu Banarsi Institute of Technology & Management
Skills
HR management
undefinedTimeline
HR & Operations Head
KUSE
05.2015 - Current
Business Operations Manager
GREENREV VENTURES PVT. LTD
05.2008 - 05.2015
Unit Manager
ICICI Prudential Life Insurance Company
05.2007 - 02.2008
MBA - International Business
Amity Business School
BBA - Finance
Babu Banarsi Institute of Technology & Management
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