Cori Jordan
Fort Wayne
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Sales Associate Cashier
Diva Beauty
Fort Wayne
03.2024 - Current
- Assisted customers in selecting beauty products and provided personalized recommendations.
- Processed transactions efficiently using point-of-sale systems and handled cash accurately.
- Maintained product displays to ensure a visually appealing shopping environment.
- Educated customers on product benefits and application techniques to enhance user experience.
- Collaborated with team members to restock shelves and manage inventory levels effectively.
- Addressed customer inquiries and resolved issues to ensure satisfaction and loyalty.
- Greeted customers and provided excellent customer service.
- Processed payments with cash, credit and debit cards, checks, gift cards, and store credits.
- Helped other team members as needed during peak business times.
- Handled returns and exchanges according to established policies.
- Organized merchandise in the store for easy access by customers.
- Answered phone calls promptly with a professional demeanor.
- Maintained a clean and organized work area throughout the shift.
- Assisted customers in locating items within the store.
- Provided information about products and services to customers.
- Offered suggestions when appropriate to help customers find what they wanted quickly.
- Performed general housekeeping duties such as sweeping floors, dusting shelves.
- Resolved customer complaints or referred them to management for resolution.
- Restocked supplies like paper bags, tissue paper as needed.
- Verified that all prices were accurate before ringing up purchases.
- Monitored inventory stock levels for shopping bags and other supplies to prepare and maintain check-out area.
Warehouse Associate
Midwest Veterinary Supply Inc.
Fort Wayne
09.2024 - 04.2026
- Operated warehouse equipment to move and organize inventory efficiently.
- Received and inspected incoming shipments for quality and accuracy.
- Prepared orders for shipment by packing and labeling products appropriately.
- Maintained cleanliness and safety standards throughout the warehouse environment.
- Collaborated with team members to streamline workflow processes effectively.
- Utilized warehouse management systems to manage inventory records accurately.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Communicated effectively with team members on matters related to work assignments.
- Used pallet jacks to move items to and from warehouse locations.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Assisted in loading finished goods onto delivery vehicles as required.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
- Performed cycle counts to ensure accuracy of inventory levels.
- Handled hazardous materials safely following prescribed regulations.
- Maintained accurate records of all incoming and outgoing shipments.
- Moved large and bulky items manually or with pallet jacks or forklifts.
Cashier Team Lead
Jimmy John's
Fort Wayne
11.2022 - 02.2024
- Managed cash handling procedures to maintain accuracy and security.
- Assisted in inventory management by tracking supplies and placing orders.
- Promoted a positive team environment through effective communication and support.
- Assisted cashiers with resolving customer complaints and inquiries.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Answered customer questions and provided store information.
- Developed strong working relationships with team members to foster collaboration.
- Supported other teams when necessary, such as stocking shelves or bagging groceries.
- Monitored cashier performance, providing feedback as needed.
- Inventoried stock and placed new orders to maintain supplies for expected demand.
Sales Associate
Darlington Holiday Warehouse
Fort Wayne
10.2023 - 12.2023
- Assisted customers in selecting holiday merchandise and provided product information.
- Organized inventory displays to enhance product visibility and customer engagement.
- Processed transactions efficiently at the register, ensuring accurate cash handling.
- Collaborated with team members to maintain store cleanliness and organization standards.
- Addressed customer inquiries and resolved issues to ensure a positive shopping experience.
- Participated in team meetings to discuss sales strategies and improve service quality.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Provided accurate information about products, prices and services.
Cashier
Tokens and tickets
Fort Wayne
04.2020 - 08.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and provided product information.
- Collaborated with team members to enhance customer service experiences.
- Organized merchandise displays to attract customer attention.
Education
Whites Jr Sr Highschool
Wabash, INSkills
- Customer service
- Team collaboration
- Sales strategy
- Product knowledge
- Problem solving
- Quality assurance
- Multitasking and organization
- POS operation
- Customer engagement
- Upselling techniques
- Upselling strategies
- Customer relationship management
- Goal-oriented mindset
- Patience and empathy
- Loyalty program administration
- Customer support
- Credit card processing
- Self motivation
- Excellent communication
- Customer service excellence
- Safety enforcement
- Stock replenishment
Certification
- Electric Pallet jack certified
- Drivers license
Affiliations
- Creativity driven I draw , paint
- Love to Learn new activities
- Crochet
- Instruments
- Love shopping
References
References available upon request.
Timeline
Warehouse Associate
Midwest Veterinary Supply Inc.
09.2024 - 04.2026
Retail Sales Associate Cashier
Diva Beauty
03.2024 - Current
Sales Associate
Darlington Holiday Warehouse
10.2023 - 12.2023
Cashier Team Lead
Jimmy John's
11.2022 - 02.2024
Cashier
Tokens and tickets
04.2020 - 08.2021
Whites Jr Sr Highschool