Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
DSP
LEL Home Services
IN
04.2023 - Current
Prioritized and organized tasks to efficiently accomplish service goals.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Completed day-to-day duties accurately and efficiently.
Tax Specialist
H&R Block
Indianapolis, IN
12.2025 - 04.2026
Prepared individual and business tax returns, ensuring compliance with IRS regulations.
Conducted in-depth reviews of client financial documents to identify potential deductions.
Utilized tax software to input data accurately and streamline filing processes.
Educated clients on tax implications of financial decisions, enhancing their understanding of obligations.
Collaborated with team members to resolve complex tax issues, improving overall client satisfaction.
RDI corporation
Cincinnati, US
02.2022 - 02.2023
Company Overview: YETI
Created customize material/ media
Maintain courses and assignments in a timely manner
Taking customer calls while operating technology
Can speak clearly and fluently so the customer can understand me when communicating
YETI
Cashier
Target
Indianapolis, IN
06.2021 - 08.2021
Helped customers find specific products, answered questions, and offered product advice.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Delivered high level of customer service to patrons using active listening and engagement skills.
Greeted customers promptly and responded to questions.