Cotey Miller
Rochester
Summary
While a majority of my experience in the workforce has been in manufacturing facilities I have come to find that my time spent in the service industry was where I was happiest. Making people feel safe and comfortable in an unfamiliar environment is something I have considered for a long time, as I have always enjoyed being able to help others. I am a fast learner, and am willing to face any challenge. Most importantly, however, I have a passion for being part of a team, communicating, instructing, and learning from my superiors as well as my coworkers.
Overview
10
10
years of professional experience
Work History
Laborer
BraunAbility
05.2024 - Current
- Moved and cleared debris from work sites to dispose of in designated areas.
- Provided labor support to carpenters, masons and other skilled trades.
- Inspected tools and equipment to maintain safety and efficiency.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Operated forklifts and boom lifts to complete various tasks.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
- Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
- Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
Machine Operator
Pregis
09.2020 - 02.2024
- Operated machinery to produce high-quality packaging materials efficiently.
- Monitored production processes to ensure compliance with safety and quality standards.
- Conducted routine maintenance on equipment to minimize downtime and enhance productivity.
- Assisted in training new operators on machinery operations and safety protocols.
- Collaborated with team members to streamline production workflows and improve efficiency.
- Troubleshot equipment issues promptly to reduce potential disruptions in production schedules.
- Maintained accurate records of production output and machine performance metrics.
- Implemented best practices for safe handling of materials, contributing to a safer work environment.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Collaborated with team members to optimize production processes and improve overall performance.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
Sales Associate
Cricket Wireless
02.2019 - 08.2020
- Assisted customers in selecting wireless plans and devices to meet individual needs.
- Delivered exceptional customer service, enhancing overall customer satisfaction and loyalty.
- Educated customers on product features, ensuring informed purchasing decisions.
- Processed transactions accurately using point-of-sale systems, maintaining cash register balance.
- Managed inventory levels, restocking merchandise to optimize product availability.
- Collaborated with team members to achieve sales goals and improve store performance.
- Resolved customer inquiries and complaints efficiently, fostering positive relationships.
- Participated in training sessions to stay updated on new products and services offered by Cricket Wireless.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Laborer
Oasis Lifestyle
05.2017 - 02.2018
- Adapted quickly to changing priorities during busy shifts, ensuring smooth operations.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
- Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
- Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
- Bolstered team morale with a positive attitude and willingness to help others when needed.
- Assisted in reducing material waste by accurately measuring, cutting, and assembling materials as needed.
- Enhanced project timelines by collaborating effectively with team members on various tasks.
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Cleaned and maintained tools, equipment and worksites.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Followed instructions and safety protocols while operating machinery and equipment.
- Managed safe and efficient use of tools and equipment on construction sites.
Laborer
Little Caesars
08.2015 - 05.2017
- Operated kitchen equipment efficiently to prepare and cook menu items.
- Maintained cleanliness and organization of work areas to ensure safety standards.
- Assisted in inventory management by restocking supplies as needed.
- Collaborated with team members to meet peak service demands effectively.
- Followed food safety guidelines to ensure quality and compliance during preparation.
- Trained new staff on operational procedures and best practices in the kitchen.
- Handled customer orders accurately, contributing to positive dining experiences.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
Education
High School Diploma - N/A
Plymouth High School
Plymouth, IN05.2017
Skills
- Willingness to learn
- Attention to detail
- Safety awareness
- Heavy lifting
- Time management
- Job site cleanup
- Punctual and reliable
- Customer service
- Physical strength
- Job site safety
- Material handling
- Repetitive work
- Job site organization
- Safety procedures
- Hand-eye coordination
- Carrying heavy loads
- Team collaboration
- Equipment operation
- State Driver's license
- Safe vehicle operation
- Equipment maintenance
- Machinery maintenance
- Complex Problem-solving
- Facilities maintenance
- Snow removal
Timeline
Laborer
BraunAbility
05.2024 - Current
Machine Operator
Pregis
09.2020 - 02.2024
Sales Associate
Cricket Wireless
02.2019 - 08.2020
Laborer
Oasis Lifestyle
05.2017 - 02.2018
Laborer
Little Caesars
08.2015 - 05.2017
High School Diploma - N/A
Plymouth High School
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