Courtney Brooks
Mooresville
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
11
11
years of professional experience
Work History
Diesel Mechanic
Young and Sons inc
07.2021 - 04.2026
- Executed day-to-day duties with accuracy and efficiency to support operational success.
- Enhanced customer satisfaction by promptly resolving issues with knowledgeable and friendly service.
- Organized and prioritized tasks to achieve service goals effectively.
- Assembled components using hand tools and power tools efficiently.
- Inspected finished products for quality assurance and adherence to specifications.
- Monitored inventory levels and reported shortages to management promptly.
- Tested assembled products for accuracy and functionality prior to final packaging.
- Cleaned and lubricated parts, equipment, and machinery.
- Planned and laid out work to meet production and schedule requirements.
- Notified supervisors of any potential issues that may cause delays in production schedules.
Hairstylist
Sports Clips Hair Salon
Camby
01.2019 - 07.2020
- Ensured clean and organized salon environment to enhance client experience.
- Provided personalized haircuts and styles based on client preferences.
- Built strong client relationships by actively engaging and understanding individual preferences.
- Collaborated with team members to ensure smooth salon operations.
- Managed appointment scheduling and client flow efficiently.
- Assisted in training new staff on salon procedures and customer service skills.
- Welcomed clients, managed phone inquiries, and scheduled appointments to streamline operations.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Updated and maintained customer information records and beauty services provided.
- Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
- Sanitized scissors, combs, and other styling tools to maintain cleanliness at work stations.
- Mentored new staff to enhance personal growth and increase productivity.
In-Home Daycare Provider
Self
Indianapolis
07.2015 - 07.2017
- Created engaging daily schedules for children's activities and learning.
- Supervised playtime to ensure safety and promote social interaction.
- Prepared nutritious meals and snacks following dietary guidelines.
- Organized educational games to enhance cognitive development and skills.
- Communicated regularly with parents about children's progress and needs.
- Maintained a clean, safe, and welcoming environment for all children.
- Facilitated nap times by establishing calming routines and environments.
- Changed diapers and assisted with bathroom routines.
- Taught basic skills such as color, shape, number recognition, personal hygiene, manners and social skills.
- Encouraged children's social development through interactive play, storytelling and educational activities.
- Managed multiple tasks simultaneously while maintaining professionalism under pressure.
- Instructed children in eating, resting and restroom habits.
Education
State License - Cosmetology
Empire Beauty School
Indianapolis, IN11-2019
Skills
- Inventory management
- Problem solving
- Problem resolution
- Customer service
- Effective communication
- Interpersonal skills
- Patience when in stressful situations
- Appointment scheduling
Timeline
Diesel Mechanic
Young and Sons inc
07.2021 - 04.2026
Hairstylist
Sports Clips Hair Salon
01.2019 - 07.2020
In-Home Daycare Provider
Self
07.2015 - 07.2017
State License - Cosmetology
Empire Beauty School