Courtney Deno

• Assist Human Resource department through scheduling new hire screening, assisting staff with benefit enrollment, maintain benefit portals and reconcile benefits statements. Also assist with annual audits by keeping staff information up to date in HR system and pulling documents requested by the auditors.
• Assist Finance Department through reviewing purchase verifications for accuracy and documenting them in the accounting software, posting payments for charges to the agency via credit card and billing invoices, posting monthly deposits, transfers and allocations.
• Assist CACFP director with verifying income of applicants.
• Maintain and update the Dolly Parton Imagination Library book ordering system (BOS) to ensure children in the community accurately receive books.
• Assist Admin staff as needed.

• Schedule and offer culturally responsive home visiting on a regular basis to support the family by providing: parenting education, developmental milestone screening and information, health and nutrition education, home management skills and support, crisis intervention and community support referrals
• Complete documentation of each home visit, incident, and interaction with assigned families in Healthy Families database
• Track baby’s development and help with referrals and follow up if extra support is needed
• Encourage resilience and self-sufficiency by helping families establish goals and steps for attaining these goals.

• Implement classroom material created by the supervising teacher of the classroom.
• Complete all necessary training, paperwork, and documentation set forth by the company, funding sources, and D.O.E., including but not limited to goal monitoring, logging behaviors, given input for IEPs.
• Instruct in classroom when lead teacher is unavailable for an extended period of time.
• Act as a role model and maintain a therapeutic environment for the residents by demonstrating appropriate physical boundaries, conflict resolution, inter-personal communication skills, and de-escalating techniques.

• Support children ages 2-3 through developmental and social emotional milestones, such as potty training and appropriate peer interaction.
• Utilized multiple communication methods with parents and fellow staff regarding children.

• Under the direction of a classroom teacher, the paraprofessional assists student(s) with special needs individually or in small group settings, by providing instructional, behavioral, or other support necessary for student success.

Enrollment Supervisor (2015-2016)

• Responsible for maintaining compliance with Head Start regulations regarding eligibility, recruitment, selection, enrollment, and attendance.
• Provide input to develop/revise agency systems and policies.
• Supervise intake specialist / application office.

Family and Community Engagement Manager (2015)

• Includes all duties listed above for enrollment supervisor.
• Maintain annual community assessment to identify areas of greatest need for at-risk youth, which identifies any changes needed in the agency’s eligibility criteria.
• Plan and facilitate parent education, parent meetings, and special events for parents and families in collaboration with the manager of education and inclusion, as well as parents serving on the PTO committee.
• Supervise Family Engagement Workers.

Family Engagement Worker (2014)

• Provide resources, education, and support to families through home visits and consistent communication.
• Work closely with families to create goals that encourage self-sufficiency while promoting success in their family life, school, and employment.

Lead Teacher (2013-2014)

• Create and implement developmentally appropriate lessons for 4 year olds.
• Supervise and guide assistants and aide working in the classroom.
• Complete all appropriate assessments in a timely manner.
• Monitor and record children’s progress throughout the year.

• Create and implement an early literacy program for low-income preschool age children in the West Lafayette School district.
• Provided parents with education information about the benefits of reading to their young children.
• Promote program through fliers, memos, and word of mouth.
• Lead story times several times a week at various low-income apartment complexes.
• Track interest/attendance at story times.

• Assist families in crisis to learn the parenting skills necessary to reunify with their children after removal by the Department of Child Services (DCS). This includes but is not limit to; budgeting skills, obtaining employment, teaching appropriate discipline, and general household upkeep.
• Supervise visitation between parents and their children placed in foster care.
• Instruct and support parents on how to interact to improve the parent-child bond.
• Document visitation and report all services provide to the referring DCS office on a daily and monthly basis.

• Responsible for managing/supervising all classroom staff and maintaining proper ratios within the classrooms
• Communicating to parents via telephone, memos, and in person about anything that occurs with their child throughout the day. (Ailments, injuries, and general antidotes) Also maintain a good rapport with the parents.
• General administrative tasks such as answering phones, record keeping, scheduling, collecting payments, & making deposits.

• Responsible for managing of the classroom, which includes planning, supervising, and implementing daily activities for the children; as well as train and direct classroom staff and volunteers.
• Observe, record, and report significant individual or group behaviors, illnesses, and accidents, including but not limited to weekly observation, daily activity reports, and providing information on illnesses.
• Maintain a supportive and open relationship with parents and serve as a resource for them. This includes preparing parent materials, such as bulletin boards, newsletters, copying articles, etc.

• Promote a positive atmosphere through modeling respectful behaviors and interaction with others, setting clear rules and consequences, arranged study hour and house meetings, and family style meals.
• Care for residents needs, which includes securing their safety, providing transportation, administering medication, and being on call 24 hours a day.
• Complete the appropriate paperwork, such as menus, monthly fire drills, behavior logs, medical logs, financial expenditures, and those included in the intake process.