Courtney Marshall
Hammond
Summary
Dynamic Project Manager with a proven track record at Hospitality Staffing, adept at driving project success through effective stakeholder communication and meticulous budget management. Skilled in project planning and risk assessment, I consistently enhance operational efficiency and deliver results that exceed client expectations. Proficient in Microsoft Power BI and advanced problem-solving.
Overview
10
10
years of professional experience
Work History
Project Manager
Hospitality Staffing
Chicago
06.2019 - Current
- Assisted teams in delivering projects on schedule and meeting client expectations.
- Supported recruitment efforts for hospitality staff to increase operational efficiency.
- Aided in developing training programs aimed at enhancing staff performance and customer service quality.
- Helped manage budgets and allocate resources for various hospitality projects.
- Coordinated multiple projects simultaneously by organizing tasks based on urgency and resource availability.
- Promoted effective communication among team members to improve collaboration and project outcomes.
- Tracked project progress against set objectives, adjusting timelines and resources as necessary to maintain project flow.
- Cultivated relationships with stakeholders through consistent communication updates, building trust in the team's capabilities.
- Facilitated negotiations with vendors and suppliers to obtain quality materials at competitive rates for optimal resource use.
- Assisted in creating and executing project plans and budgets to achieve successful outcomes.
- Conducted workshops to gather project requirements and user feedback.
- Maintained project dashboards to monitor milestones, risks, and deliverables.
Assistant Project Coordinator
Compass Group USA
Chicago, IL
05.2016 - 06.2019
- Coordinated project schedules and timelines to ensure timely completion of deliverables.
- Assisted in budgeting processes, tracking expenses against project forecasts.
- Managed online communications from social media, email and website sources.
- Reduced project delays by proactively identifying potential roadblocks and escalating issues as needed.
- Assisted in managing budgets, ensuring financial accountability throughout project lifecycles.
- Created job files for each project and maintained current data in each file.
- Photocopied, distributed and emailed documents to project managers.
Education
Data Entry Certification - Data Entry
Normandy Tech
St Louis, MOProfessional Data Analytics Certification - Business Analytics
Normandy Tech
St Louis, MOMBA - Business Administration And Management
Argosy University
Chicago, IL05-2025
Skills
- Project management
- Project planning and development
- Project scheduling
- Stakeholder communications
- Budgeting and forecasting
- Risk management
- Contract management
- Data analysis
- Budget preparation
- Business analysis
- Vendor sourcing
- Advanced understanding of Microsoft Power Bi and Tableau
- Programming languages
- Microsoft office suite expert (Spreadsheet, Excel)
- Advanced problem solving
- Presentations and Data Visualizations
Timeline
Project Manager
Hospitality Staffing
06.2019 - Current
Assistant Project Coordinator
Compass Group USA
05.2016 - 06.2019
Data Entry Certification - Data Entry
Normandy Tech
Professional Data Analytics Certification - Business Analytics
Normandy Tech
MBA - Business Administration And Management
Argosy University