Playing cricket and spending time with friends
C P VINAY KUMAR
Center Manager
Hyderabad
Summary
Experienced professional with over 12 years of diverse experience in operations, administration, hospitality, team management, and vendor relations. Proven track record of achieving results through strategic planning and execution to enhance client services. Seeking to leverage expertise in a dynamic organization to drive operational excellence and support strategic goals.
Overview
14
14
years of professional experience
26
26
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Center Manager
Table Space
Hyderabad, India
01.2025 - Current
- Enhanced customer satisfaction by implementing efficient service delivery strategies and streamlining center operations.
- Developed and maintained strong relationships with key stakeholders, ensuring smooth communication and collaboration across departments.
- Promoted a culture of teamwork through effective leadership, open communication channels, and regular team-building activities.
- Ensured compliance with all relevant regulations, maintaining a safe and secure environment for staff members and clients alike.
- Increased employee productivity by providing comprehensive training programs and fostering a supportive work environment.
- Managed daily operations for optimal efficiency, resulting in improved revenue generation and higher customer retention rates.
- Oversaw the recruitment, hiring, and onboarding processes to ensure a skilled workforce capable of meeting center objectives.
- Maintained a safe working environment by enforcing strict safety protocols and guidelines.
Assistant Facility Manager
JLL
Hyderabad
06.2023 - 12.2024
- Manage the daily operational activities and Event to ensure the desired results are furnished
- Take facility rounds on daily basis to ensure site is as per EHS guidelines
- Ensure all operational and safety procedures are taken care with SOP and safety guidelines
- Strategically manage our vendor relationships to ensure the agreed service levels for the day to day Operations and Facility activities are met to expected
- Preparing and submission of MMR, News Letter, Snippets and other reports on Site SLA/KPI are monitored and ensure submission is done on time
- Ensure all Audit and compliance documents are updated and available for review and submission
Senior Facility Executive
JLL
Hyderabad
11.2018 - 05.2023
- Managing and Coordinating with vendors on Supplies and service which are to be provided at timely manner
- Handling the house keeping team and their related issues to discuss and resolve
- Record keeping of weekly and monthly data and sharing it with client on regular basis
- Monitoring Vendor performance by having monthly connect sharing MOM and tracking them on basis of SLA, KPI and score card
Facility Executive
CBRE
Hyderabad
02.2017 - 11.2018
- To provide administrative support to the Facilities Manager
- Effectively manage daily operations and observe all Facility Operations
- Mitigation of escalation and provide advice to helpdesk operators for closing escalated issue
- Maintain appropriate stock levels of all consumables to ensure smooth operations & escalate in time to achieve availability of stocks
Operations Assistant Manager
Jubilant Food works Ltd
Hyderabad
04.2015 - 06.2016
- Managing the entire operations requirement and handling the team
- Prepare the necessary report on daily, weekly and monthly on a periodic basis
- Excellent communication abilities to foster close relationships with managers, departmental staff to achieve the organizational goals
Cruise Chef
Costa Cruises
Hyderabad
02.2011 - 11.2014
- Able to handle the service requests with multiple orders
- Ability to motivate personnel towards achieving organizational objectives and adhering to industry best practices
- Encourage the team with a positive mind set to achieve the guest delight
Education
MBA - HR
St Vincent College
Hyderabad, India 04.2001 - 01.2019
Bachelor in Hotel management - Hotel Management
Culinary Academy of India
Hyderabad, India 04.2001 - 01.2010
Skills
Office administration proficiency
Operations management expertise
Experienced in organizing events
Strategic supplier engagement
Cafeteria operations management
Financial management
Employee training
Certification
Lean six sigma white belt from management & strategy Institute
Accomplishments
- Received Bronze Star Award for delivering a great service to client
- Awarded as committed to Ethical practices
- Recognized as Team player, Am Inclusive, Am Pro Active among Team
Interests
Timeline
Center Manager
Table Space
01.2025 - Current
Assistant Facility Manager
JLL
06.2023 - 12.2024
Senior Facility Executive
JLL
11.2018 - 05.2023
Facility Executive
CBRE
02.2017 - 11.2018
Operations Assistant Manager
Jubilant Food works Ltd
04.2015 - 06.2016
Cruise Chef
Costa Cruises
02.2011 - 11.2014
MBA - HR
St Vincent College
04.2001 - 01.2019
Bachelor in Hotel management - Hotel Management
Culinary Academy of India
04.2001 - 01.2010