Summary
Overview
Work History
Education
Skills
Websites
Languages
Languages
Timeline
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CRAIG FANTHOME

Bangalore

Summary

Results-driven Sales Manager known for exceptional productivity and efficient task completion. Specialize in strategic sales planning, customer relationship management, and market analysis. Excel in negotiation, communication, and leadership, utilizing these soft skills to drive team success and exceed sales goals. Goal-driven sales management professional bringing several-year career history in sales and proven track record of strategic business growth. Skilled at aiding in product marketing efforts. Adept at cultivating productive client relationships through positive rapport, tailored solutions and client engagement.

Overview

6
6
years of professional experience

Work History

Sales Manager

Growtholics
07.2024 - 04.2025
  • Expanded the sales pipeline by 40% using platforms like ZoomInfo, Apollo, Sales Navigator, and Salesflow.
  • Achieved a 95% client retention rate through exceptional service and proactive account management.
  • Executed GTM strategies that resulted in a 20% increase in lead volume across new verticals.
  • Strengthened partnerships through regular client check-ins, helping to identify upselling opportunities.
  • Worked closely with cross-functional teams to align sales efforts with product roadmaps and marketing campaigns.
  • Led successful contract negotiations, improving profit margins on major deals.
  • Worked cross-functionally with product and marketing teams to tailor solutions based on client needs.

Sales Manager

Infinity Learn (Wizklub Learning)
10.2020 - 05.2024
  • Team Leadership and Development: Led a high-performing sales team by providing continuous performance coaching and comprehensive product training, resulting in higher overall sales performance. Additionally, I recruited, trained, and mentored new team members across different experience levels.
  • Sales Strategy: Developed and executed effective sales strategies to meet evolving market demands, ensuring the team’s adaptability to changing business environments, and consistently achieving sales targets.
  • Business Growth and Strategy: Defined and implemented strategic initiatives to drive growth with partners, including the development of a business plan to ensure scalability through high-impact product and technology integrations.
  • Lead Generation and Client Acquisition: Delivered targeted training to the Academic Counselors, enhancing their ability to align with the company's strategic goals, which led to an increase in lead generation and client acquisition.
  • Revenue Growth and Client Retention: Consistently recognized as the top-performing Sales Manager for driving exceptional revenue growth through strategic market expansion initiatives and optimizing the sales pipeline. Enhanced client retention by ensuring top-notch customer relationship management.
  • Performance Management: Oversaw the team’s performance using sales forecasting and KPIs, implementing necessary adjustments to maintain a high standard of success in achieving quarterly and annual sales objectives.
  • Cross-functional Collaboration: Collaborated with cross-functional teams to align business development initiatives with broader company objectives, ensuring a streamlined process for achieving strategic business growth.
  • Partnerships and Client Acquisition: Onboarded new brands and partners by identifying their business requirements, providing tailored solutions, and successfully managing complex contract negotiations to ensure long-term collaboration.
  • Sales Strategy and P&P Management: Formulated and implemented effective sales strategies while managing and optimizing people and processes management to achieve revenue growth and operational efficiency.
  • Sales Pipeline and Account Management: Successfully managed a comprehensive sales pipeline, driving need generation, and conversion. Oversaw key account management, fostering long-term client relationships, and ensuring consistent revenue growth. Additionally, I implemented CRM tools to optimize sales.

Program Advisor

Simplilearn
01.2019 - 09.2020
  • Tailored sales approaches according to customer feedback to enhance outcomes.
  • Evaluated customer requirements to offer guidance on product attributes.
  • Examined sales data to detect patterns and modify sales approaches.
  • Developed trusting relationships with customers by making personal connections.
  • Applied strategic communication strategies and interpersonal skills to develop and maintain high-value business relationships.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Negotiated contracts with vendors and service providers, securing favorable terms.
  • Maintained comprehensive databases of participants, activities, and outcomes for reporting purposes.
  • Evaluated potential candidates for admission into the program based on their qualifications.
  • Established and maintained partnerships with community organizations to expand program reach.
  • Provided guidance and support to students in the program, including answering questions about course requirements, degree plans, and registration procedures.

Education

Diploma in Fashion Designing -

JD Institute of Fashion
Bangalore
12.2020

High School (ISC) -

Dr. Graham’s Homes
05.2015

Skills

  • Sales Management
  • Business Development
  • Contract Negotiation
  • Business Relationship Management
  • Documentation and Reporting
  • P&L Management
  • Strategic Thinking
  • Technology-Product Integration
  • Deal Closure
  • Business Growth
  • Market Expansion
  • Lead Generation
  • Revenue Growth
  • Client Acquisition
  • Account Management
  • B2B Sales

Languages

  • English, Native
  • Hindi, Fluent
  • Nepali, Conversational

Languages

English
First Language
Hindi
Proficient (C2)
C2
Nepali
Advanced (C1)
C1

Timeline

Sales Manager

Growtholics
07.2024 - 04.2025

Sales Manager

Infinity Learn (Wizklub Learning)
10.2020 - 05.2024

Program Advisor

Simplilearn
01.2019 - 09.2020

Diploma in Fashion Designing -

JD Institute of Fashion

High School (ISC) -

Dr. Graham’s Homes

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CRAIG FANTHOME