Crispin Celestin Anthony
Pune
Summary
Dynamic Project Manager with a proven track record at Kyndryl/Alchemy and Mphasis, excelling in infrastructure project management and stakeholder engagement. Spearheaded major projects, including a pivotal Electronic SIM implementation and server migrations, while boosting team performance. Recognized for outstanding project delivery, marrying technical procurement expertise with exceptional communication skills. Award-winning leader, adept at driving process improvements and fostering stakeholder relationships. PMP-certified and Six Sigma Green Belt professional with a strong commitment to continuous improvement.
Overview
21
21
years of professional experience
Work History
Project Manager
Kyndryl/Alchemy
09.2019 - Current
- Led and managed multi-million dollar IT infrastructure projects for Vodafone Idea, ensuring on-time and within-budget delivery.
- Successfully implemented Electronic SIM (eSIM) technology, adhering to ISO standards, and achieving [quantify the impact - e.g., X% increase in customer adoption].
- Managed the lift and shift of a 500-server facility during the COVID-19 lockdown, minimizing downtime, and ensuring business continuity.
- Directed the upgrade of DBA (Test & Production) from Oracle 12C to 19C across 600 servers, resulting in quantifying the improvement.
- Oversaw a complex physical server migration project, ensuring seamless data transfer and minimal disruption to operations.
- Led a project to establish comprehensive Hadoop servers, enabling improved data processing capabilities.
- Proactively identified and mitigated project risks, ensuring successful project outcomes.
- Collaborated with vendors to procure software licenses and hardware, negotiating favorable terms, and ensuring timely delivery.
- Effectively communicated project status and risks to stakeholders, fostering transparency and trust.
Senior Unit Manager
Mphasis
01.2004 - 04.2019
- Conducted thorough evaluations of team progress and performance, utilizing metrics to assess effectiveness and efficiency
- Supervised process functionality comprehensively, ensuring alignment with organizational goals and objectives
- Proactively identified and scrutinized areas for improvement, formulating strategies to enhance performance
- Routinely engaged in assessments with onshore clients to gather feedback and address any concerns
- Effectively managed stakeholders across onshore and offshore locations, fostering relationships through collaborative efforts and transparent communication
- Spearheaded Lean and Six Sigma projects aimed at optimizing processes and driving performance enhancements
- Growth Path: Senior Customer Care Executive, Assistant Unit Manager, Unit Manager, Senior Unit Manager
- Bagged Manager’s Award for the Quarter in 2014 and a Summit award
Education
B.Com -
Chhatrapati Shahu Ji Maharaj University
Kanpur06-2015
Skills
- Infrastructure project management
- Procurement Management
- Stakeholder management
- Team Management
- Vendor Management
- Communication Management
- Insurance domain
- Customer service
- Project Management
- Operational Project Activities
- Performance monitoring
- Process Development
- Project Improvement Initiatives
- Project Management Best Practices
- Process Reviews
- Team Performance Reviews
- Workflow planning
- Systems implementation
- Project tracking
- Feasibility analysis
- Project development
- Workforce training
Signature Strengths
Ensure smooth functioning of project, driving improvement and implementing adequate measures to maximize customer satisfaction level., Managing the full setup of infrastructure based on requirements., Ensuring maintenance of the agreed SLA thereby maximizing customer experience and optimizing cost., Monitoring the overall functioning of projects, identifying improvement areas and implementing adequate measures to fulfil customer’s needs., Collaborating with vendors to obtain quotes and align them with cost considerations., Mapping business requirements, developing & implementing processes; leading projects and project improvement initiatives., Applied project management best practices, methodologies, techniques, and standards throughout the entirety of project execution., Conducting process reviews to ensure strict adherence to the process parameters/systems as per defined guidelines for seamless operations of projects., Leading, mentoring & monitoring the performance of the team to ensure efficiency in project management., Conduct periodic team performance reviews & fill up gaps to ensure quality delivery.
Personal Information
- Date of Birth: 12/09/81
- Marital Status: Married
Additional Competencies
- Infrastructure Project Management
- Procurement Management
- Stakeholder Management
- Team Management
- Vendor Management
- Communication Management
- Insurance Domain (End to End Claim Processing)
- Customer Service
Timeline
Project Manager
Kyndryl/Alchemy
09.2019 - Current
Senior Unit Manager
Mphasis
01.2004 - 04.2019
B.Com -
Chhatrapati Shahu Ji Maharaj University
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