Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Cristen Price

Bloomington

Summary

Resourceful Operations Lead recognized for driving high productivity and efficient task completion. Expertise in process optimization, team leadership, and strategic planning. Proven ability to enhance communication, solve complex problems, and adapt to changing environments to achieve operational success.

Overview

19
19
years of professional experience

Work History

Operations Lead

At Home
Bloomington
03.2022 - Current
  • Oversaw daily operations to ensure efficient workflow and resource allocation.
  • Collaborated with cross-functional teams to enhance operational processes and efficiency.
  • Monitored equipment performance to ensure proper functioning and maintenance schedules.
  • Facilitated communication between departments to streamline operations and resolve issues.
  • Leading a team to ensure operational processes and procedures are followed efficiently and effectively.
  • Ensuring all staff members have the necessary resources, training and support to carry out their roles successfully.
  • Monitoring customer satisfaction levels and taking corrective action when needed.

Assistant Store Manager

Sun Tan City
Bloomington
10.2020 - 02.2022

Opened store and managed cash and credit transactions, including monthly subscriptions.

Implemented spa treatment salon, establishing new service offerings.

Maintained large equipment essential for spa operations.

Managed inventory and orders to streamline shopping experience.

Ensured shop remained operational and optimized for peak capacity.

Assistant Manager

SPORTCLIPS
Bloomington
03.2017 - 12.2019
  • Handled orders efficiently, ensuring smooth store operations.
    Monitored inventory levels to guarantee optimal product availability.
    Facilitated communications with banks to support financial processes.
    Managed technical services for computer systems and payment equipment.
    Conducted regular maintenance on equipment to prevent operational disruptions.
    Achieved Team Member of the Year award in 2018 for exemplary performance.

Associate

K-MART
Bloomington
02.2014 - 07.2016
  • Handled cash register functions, ensuring accuracy in financial transactions.
    Served as service desk attendant, addressing customer inquiries and issues efficiently.
    Managed electronics section, guiding customers through product choices and troubleshooting.
    Conducted inventory control, monitoring stock levels to prevent shortages or overages.
    Dealt with difficult customers to maintain high satisfaction levels prior to store closings.
    Assisted in various operational tasks to support team objectives and improve service quality.
    Coordinated with colleagues to resolve customer complaints swiftly and effectively.
    Trained new staff in customer service protocols and inventory procedures.

Sporting Goods/TLE Technician

WAL-MART INC.
Terre Haute
09.2008 - 11.2013
  • Conducted gun sales and managed FBI NICS for federal background checks.
  • Maintained inventory records, ensuring accurate tracking of stock levels and reordering needs.
  • Stocked shelves with products to enhance merchandising efforts and customer accessibility.
  • Delivered exceptional customer service to support company success and client satisfaction.
  • Performed tire and lube services, including oil changes and tire care, to meet automotive needs.
  • Executed light restoration and small maintenance tasks to improve overall vehicle performance.
  • Assisted customers with inquiries, contributing to a positive service experience.
  • Collaborated with team members to optimize workflow and service delivery.

Stylist

Kirkwood Hair Artists
Bloomington
06.2006 - 06.2008
  • Implemented a range of beauty procedures including haircuts, makeup, and manicures to meet client demands.
    Completed pedicures and color processing while managing chemical processes like perms or straighteners.
    Conducted consultations to align services with specific client needs.
    Upheld cleanliness and organization in work area to improve service delivery.

Education

Baccalaureate - Criminal Justice

Indiana State University
Terre Haute, IN
05.2013

Associate of Science - Criminal Justice concentration in Corrections

Ivy Tech Community College of Indiana
Indianapolis, IN
05-2011

Skills

  • Operations management
  • Equipment maintenance
  • Team Training
  • Task delegation
  • Management
  • Employee engagement
  • Performance monitoring
  • Team leadership
  • Employee training
  • Effective communication
  • Conflict resolution
  • Logistics management
  • Facility management
  • Motivational attitude
  • Experience preparing sales projections
  • Resource allocation
  • Process optimization
  • Inventory control
  • Customer relationship management

References

Jason Linke:          (812)322-9225 At Home Store director

Aubrey Goble:       (360)317-8698 At Home Store Operations Manager

Linda Mckenzie:    (812)340-8382 Kmart Supervisor

Melissa Grange:    (812)345-6552 Personal Reference

Terry Pitmam:        (317)828-7311   Personal Reference

Timeline

Operations Lead

At Home
03.2022 - Current

Assistant Store Manager

Sun Tan City
10.2020 - 02.2022

Assistant Manager

SPORTCLIPS
03.2017 - 12.2019

Associate

K-MART
02.2014 - 07.2016

Sporting Goods/TLE Technician

WAL-MART INC.
09.2008 - 11.2013

Stylist

Kirkwood Hair Artists
06.2006 - 06.2008

Baccalaureate - Criminal Justice

Indiana State University

Associate of Science - Criminal Justice concentration in Corrections

Ivy Tech Community College of Indiana
Cristen Price