Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cristhiam Garcia | Trilingual Professional

Whiteland

Summary

Dynamic professional with extensive experience in warehouse inventory control, material handling, leading, and fraud analysis experience. Proven ability to manage daily operations, lead and train large teams, and drive productivity and safety improvements. Expertise in overseeing inventory, analyzing performance metrics, and implementing process enhancements. Strong background in investigating and mitigating fraudulent activities, performing AML and KYC checks, and resolving financial discrepancies. Demonstrates exceptional leadership, communication, and decision-making skills in fast-paced environments.

Overview

12
12
years of professional experience

Work History

Lead

Ngroup
02.2023 - 12.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Warehouse coordinator | Inventory assistant

Prime Food Distributor
01.2022 - 01.2023

Fraud Analyst | Customer Protection Advocate

Remitly
04.2021 - 12.2021

Customer Service Representative

Sitel
06.2018 - 03.2021

Customer Service Representative

Concentrix Nicaragua
04.2016 - 12.2017

Official Representative

L.D.S. Corporation - Villahermosa, Mexico
01.2013 - 01.2015

Education

Portuguese Language -

Embassy of Brazil in Nicaragua
05.2020

Some College (No Degree) - Business Administration And Management

Universidad De Las Americas

High School (B.A.S) -

Instituto Dr. Miguel Jarquin Vallejos - Nicaragua

FLIP - SITEL -

Nicaragua
05.2018

English -

FUNVAL - Guatemala
12.2016

Skills

  • Team Leadership and Coaching
  • Task Prioritization and Time Management
  • Performance Evaluation and Metrics Tracking
  • Decision-Making and Problem-Solving Skills
  • Inventory Management
  • Process Improvement - Implementation
  • Strong Communication and Collaboration
  • Safety and Compliance Management
  • Problem-solving

Languages

Spanish
Native or Bilingual
English
Full Professional
Portuguese
Full Professional

Timeline

Lead

Ngroup
02.2023 - 12.2024

Warehouse coordinator | Inventory assistant

Prime Food Distributor
01.2022 - 01.2023

Fraud Analyst | Customer Protection Advocate

Remitly
04.2021 - 12.2021

Customer Service Representative

Sitel
06.2018 - 03.2021

Customer Service Representative

Concentrix Nicaragua
04.2016 - 12.2017

Official Representative

L.D.S. Corporation - Villahermosa, Mexico
01.2013 - 01.2015

Some College (No Degree) - Business Administration And Management

Universidad De Las Americas

High School (B.A.S) -

Instituto Dr. Miguel Jarquin Vallejos - Nicaragua

FLIP - SITEL -

Nicaragua

English -

FUNVAL - Guatemala

Portuguese Language -

Embassy of Brazil in Nicaragua
Cristhiam Garcia | Trilingual Professional