Cristian Parra
Irunoem Imports Llc
Munster
19
years of professional experience
Dynamic parts manager with a strong track record in operational efficiency and customer engagement. Skilled in managing inventory, achieving sales targets, and fostering team collaboration to optimize service department performance.
Work History
OWNER
6 Months- Responsible for promoting and selling authentic Honda OEM parts to customers, ensuring product quality and appropriate fitment for various Honda models.
- Provided expert product knowledge and technical assistance, helping customers select the correct parts based on vehicle specifications and repair requirements.
- Managed inventory, processed orders, and coordinated with suppliers to maintain stock levels of popular and specialized Honda parts.
- Achieved or exceeded monthly sales targets through effective customer engagement and product presentations.
- Conducted market research to identify new business opportunities and stay updated on Honda parts innovations and trends.
Parts Manager
11 Years 10 Months- Managed all daily operations of the parts department, ensuring efficient inventory control, accurate ordering, and timely parts availability for service and retail customers.
- Maintained optimal inventory levels through forecasting, purchasing, and analysis of sales trends, reducing obsolescence and improving inventory turnover.
- Supervised and trained parts department staff, fostering a productive team environment and maintaining high customer service standards.
- Coordinated closely with service advisors and technicians to support repair schedules and maximize service department efficiency.
- Oversaw receiving, stocking, returns, warranty parts processing, and vendor relationships to ensure operational accuracy and compliance with manufacturer standards.
- Monitored key performance indicators, departmental budgets, and profitability metrics to drive revenue growth and cost control.
- Resolved customer and vendor issues professionally while maintaining strong relationships and customer satisfaction.
- Ensured compliance with Acura policies, warranty procedures, and dealership operational guidelines.
Wholesale Parts Sales
1 Year 1 Month- Assisted customers and technicians in identifying and ordering correct parts and accessories.
- Maintained inventory accuracy through stocking, cycle counts, and inventory management systems.
- Processed sales transactions, invoices, and purchase orders efficiently.
- Provided excellent customer service by answering inquiries and resolving parts-related issues.
- Coordinated with vendors and suppliers to ensure timely parts availability and delivery.
- Organized and maintained parts department to ensure a clean and efficient work environment.
Parts Counter Sales
5 Years 1 Month- Assisted retail and commercial customers in identifying and purchasing the correct parts and components.
- Processed sales orders, quotes, returns, and invoices with a high degree of accuracy.
- Developed and maintained relationships with wholesale accounts, increasing customer retention and repeat business.
- Coordinated with warehouse and logistics teams to ensure timely order fulfillment and delivery.
- Managed inventory levels, monitored stock availability, and recommended replenishment orders.
- Resolved customer concerns and warranty issues promptly to maintain customer satisfaction.
- Utilized inventory management and sales software to track orders, pricing, and customer information.
- Consistently met or exceeded sales goals through product knowledge and consultative selling techniques.
Education
No Degree - Liberal Arts
Skills
Client relationship building
Operational efficiency in small businesses
Building professional connections
Effective verbal communication
Languages
Spanish
Full Professional
Timeline
OWNER
Irunoem Imports Llc
12.2025 - CurrentRead More
Parts Manager
Mcgrath Acura Of Downtown Chicago
11.2013 - 09.2025Read More
Wholesale Parts Sales
Continental Nissan
10.2012 - 11.2013Read More
Parts Counter Sales
Mullers Woodfield Acura
08.2007 - 09.2012Read More
Northeastern Illinois University
No Degree from Liberal Arts
Read More