Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cristina Brown

Fort Wayne

Summary

Café supervisor and waitress with extensive experience in food service. Proven problem-solving skills and effective communication abilities. Committed to enhancing workplace environment for staff and customers while maintaining a positive atmosphere.

Overview

6
6
years of professional experience

Work History

Waitress

Lucilles BBQ
Fort Wayne
04.2023 - Current
  • Provided friendly customer service in a fast-paced dining environment.
  • Maintained cleanliness and organization of dining area and service stations.
  • Assisted in training new staff on restaurant procedures and policies.
  • Handled cash transactions and processed payments efficiently at the register.
  • Resolved customer concerns with professionalism and courtesy during service interactions.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.

Cafe Supervisor

Morrison Living
Fort Wayne
01.2020 - Current
  • Trained and mentored new staff on service protocols and customer engagement.
  • Managed inventory levels to ensure product availability and freshness.
  • Implemented health and safety standards in food handling procedures.
  • Resolved customer complaints promptly to maintain service excellence.
  • Collaborated with kitchen staff to ensure timely meal preparation and delivery.
  • Monitored staff performance, providing feedback and guidance when necessary.
  • Established quality control standards for food preparation, presentation, and taste.
  • Promoted positive working environment by encouraging team collaboration.

Education

High School Diploma -

Bishop Dwenger High School
Fort Wayne, IN
05-2018

Some College (No Degree) -

Indiana University, Purdue University Indianapolis
Indianapolis, IN

Some College (No Degree) -

Purdue Fort Wayne
Fort Wayne, IN

Skills

  • Inventory management
  • Customer service
  • Training and mentoring
  • Problem solving
  • Effective communication
  • Time management
  • Dining customer service
  • Attention to detail
  • Reliability and punctuality
  • Guest relations management
  • Conflict resolution
  • Decision-making
  • Hospitality and accommodation
  • Multitasking Abilities
  • Active listening
  • Experience in leadership
  • Task prioritization

Timeline

Waitress

Lucilles BBQ
04.2023 - Current

Cafe Supervisor

Morrison Living
01.2020 - Current

High School Diploma -

Bishop Dwenger High School

Some College (No Degree) -

Indiana University, Purdue University Indianapolis

Some College (No Degree) -

Purdue Fort Wayne

Similar Profiles

CREATE PROFILE
Cristina Brown