Summary
Overview
Work History
Education
Skills
Timeline
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Cristina Villanueva

Camby

Summary

Compassionate and reliable CNA with a proven track record at Millers Merry Manor Nursing Home, enhancing patient satisfaction through attentive care and effective communication. Skilled in time management and problem-solving, I excel in high-pressure environments, ensuring comfort and safety while maintaining confidentiality and fostering teamwork.

Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in Sales associate role.

Overview

4
4
years of professional experience

Work History

CNA

Millers Merry Manor Nursing Home
08.2024 - Current
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.

Server

Bob Evans Restaurant
11.2022 - 11.2024
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Sales Associate

Skyzone
01.2022 - 11.2022
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

High School Diploma -

Mooresville Consolidated School
Mooresville, IN
05-2025

No Degree - Nursing

Indiana State University
Terre Haute, IN
05-2029

Skills

  • Time management
  • Patient care
  • Compassion and empathy
  • Problem-solving
  • Multitasking and organization
  • Team collaboration
  • Flexibility and adaptability
  • Reliable team player
  • Retail experience
  • Retail sales

Timeline

CNA

Millers Merry Manor Nursing Home
08.2024 - Current

Server

Bob Evans Restaurant
11.2022 - 11.2024

Sales Associate

Skyzone
01.2022 - 11.2022

High School Diploma -

Mooresville Consolidated School

No Degree - Nursing

Indiana State University

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Cristina Villanueva