Developed and maintained courteous and effective working relationships.
Learned new skills and applied to daily tasks to improve efficiency and productivity.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Improved operations through consistent hard work and dedication.
Prepared variety of different written communications, reports and documents.
Collaborated with team members to achieve target results.
Demonstrated respect, friendliness and willingness to help wherever needed.
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Adhered to social distancing protocols and wore mask or face shield.
Led projects and analyzed data to identify opportunities for improvement.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
3
3
Languages
3
3
Languages
Education
Master in Social Work - Social Work
Central University of Karnataka
Kalburagi
06.2018 - 05.2020
Bachelor of Social Work - Social Work
Don Bosco Arts And Science College
Angadikadavu
07.2015 - 05.2018
High School Diploma -
Nirmala Higher Secondary School
Chemberi
06.2013 - 05.2015
Skills
Treatment Plan Modification
Rehabilitation Planning
Individual Counseling
Family Member Counseling
Originality and Creativity
Mental Health Care
Relationship Issues Management
Motivational Interviewing
Therapeutic Exercise
Social Research
Abuse and Neglect Investigation
Community Health Services
Patient Evaluation
Crisis Resolution
Group Session Facilitation
Support Group Organization
Illness Recovery
Progress Monitoring
Medicaid and Medicare Paperwork
Medical Records Management
Managing Patient Cases
Crisis Evaluation and Intervention
Substance Abuse Prevention
Summary
Dedicated Psychiatric Social Worker well-versed at liaising with clients to foster access to community resources, treatment and assistance programs. Strong background in supporting client treatment plans. Compassionate and driven with unfailing work ethic and passion for helping others.
Management Analyst at National Institute of Health, Office of Management, Human Capital Section, Division of Mental Health (NIMH)Management Analyst at National Institute of Health, Office of Management, Human Capital Section, Division of Mental Health (NIMH)
Senior Director at Psychiatry and Mental Health Institute, Novant Health New Hanover Regional Medical CenterSenior Director at Psychiatry and Mental Health Institute, Novant Health New Hanover Regional Medical Center